Cielo sutedjo
Walnut,CALIFORNIA
Summary
Dynamic customer service professional with a proven track record at Infinity Wedding Organizer, adept at problem-solving and enhancing customer satisfaction. Skilled in multitasking and conflict resolution, I effectively coordinated logistics and addressed customer needs, fostering positive relationships and driving repeat business. Committed to delivering exceptional service and performance improvement. I have record sold property (apartment ) only in 3 days.
Overview
1
1
year of professional experience
Work History
Crew Team Member
Kikka Sushi
Los Angeles, CA
10.2024 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Became familiar with products to answer questions and make suggestions.
Customer Service Coordinator
Infinity Wedding Organizer
Indonesia
05.2024 - 06.2025
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated logistics for customer orders.
- Explained charges, fees, terms of sales, and service agreements to over Number customers daily.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Sales
Private Property Management
Indonesia
06.2024 - 10.2024
- Drafted sales contracts and warranty documents to facilitate sales transactions.
- Analyzed customer data and sales trends to develop targeted sales campaigns.
- Boosted regional sales by developing and implementing effective sales strategies.
Negotiator
Private Property Management
Indonesia
06.2024 - 10.2024
- Increased overall success rate of negotiations by consistently identifying key leverage points within each deal.
- Resolved conflicts efficiently through mediation techniques, promoting positive working relationships among stakeholders.
- Negotiated collective bargaining agreements.
Education
Trinitas High School
Indonesia05.2023
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Basic math
- Problem-solving
- Time management
- Customer engagement
- Teamwork and collaboration
- Performance improvement
- Verbal and written communication
- Telephone etiquette
- Positive attitude
- Product knowledge
- Conflict resolution
- Complex Problem-solving
- Interactive communication skills
- Salesmanship
- Valid Driver's license
- Inventory restocking
- Visual communication
- Cash handling
- Food handling
Languages
English
Full Professional
Timeline
Crew Team Member
Kikka Sushi
10.2024 - Current
Sales
Private Property Management
06.2024 - 10.2024
Negotiator
Private Property Management
06.2024 - 10.2024
Customer Service Coordinator
Infinity Wedding Organizer
05.2024 - 06.2025
Trinitas High School