Ciera Bracely
LRA
Florissant,MO
1
Language
1
Certification
13
years of professional experience
Dedicated Medical Support Professional experienced in patient care, front-desk coordination, and detailed documentation. Managed high-volume environments with strong organizational skills and effective communication, ensuring efficient daily operations. Committed to delivering exceptional customer service and fostering collaborative teamwork to adapt to evolving needs.
Work History
Receptionist/Data Entry Clerk
4 Months- Answered incoming calls and routed inquiries accurately using multi-line phone system.
- Greeted visitors and directed guests to appropriate staff, maintaining professional front-desk service.
- Scheduled appointments and managed calendar updates to support daily office coordination.
- Maintained reception area appearance and ensured supplies stayed organized and accessible.
- Logged messages, deliveries, and visitor information with attention to accuracy and confidentiality.
- Supported administrative tasks including filing, scanning, and document preparation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive a positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Medical Assistant/Limited Radiologic Technologist
2 Years 11 Months- Administered injections and vaccines while following clinical safety and infection-control standards.
- Prepared patients for exams, obtained vitals, and updated electronic health records accurately.
- Supported providers with rooming, chart review, and point-of-care testing procedures.
- Coordinated patient flow, prioritizing urgent visits and reducing wait-time bottlenecks.
- Collected specimens, labeled samples, and processed documentation for laboratory testing.
- Maintained exam rooms, stocked supplies, and verified readiness for daily clinical operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Performed diagnostic radiographic exams using positioning techniques aligned with urgent care workflows.
- Prepared patients for x-ray procedures by explaining steps and ensuring proper positioning.
Medical Assistant
3 Years 9 Months- Roomed patients and collected vital signs, histories, and medication updates for provider review.
- Assisted with injections, point-of-care testing, and specimen collection following clinical protocols.
- Prepared exam rooms, sterilized instruments, and maintained supplies to support efficient patient flow.
- Documented encounters in electronic health records with accuracy, completeness, and timely follow-up.
- Scheduled appointments, coordinated referrals, and managed front-office communications with professionalism.
- Mentored new staff on EHR workflows, rooming procedures, and clinic compliance standards.
Certified Nursing Assistant
4 Years 5 Months- Assisted patients with bathing, dressing, grooming, and toileting needs.
- Monitored vital signs and reported patient condition changes to nursing staff.
- Transferred patients safely using gait belts, wheelchairs, and lift equipment.
- Documented intake, output, vital signs, and daily care in medical records.
- Responded promptly to call lights and provided timely bedside assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Nursing Assistant
5 Years 6 Months- Monitored vital signs and reported condition changes promptly to licensed nursing staff.
- Assisted residents with safe transfers, ambulation, and repositioning to prevent discomfort and injury.
- Supported patient hygiene, mobility, and daily living activities with consistent, compassionate care.
- Documented patient observations accurately to maintain clear continuity of care.
Certified Nursing Assistant
3 Years 8 Months- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Supported infection control procedures by maintaining clean, sanitary patient environments.
- Collected specimens and prepared patients for routine examinations and procedures.
- Mentored new nursing assistants on safe mobility, hygiene care, and unit routines.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Education
High School Diploma
Skills
Data entry
Telephone skills
Telephone communication
Reception desk management
Administrative support
Documentation skills
Visitor check-in management
Office administration
Time management
Clerical tasks
Professional conduct
Documentation management
Professional demeanor
Performance improvement
Punctual and reliable
Dependable attendance
Client greeting
Accomplishments
- Updated and maintained company database to reflect current and accurate client records for more than [Number] accounts.
- Handled over [Number] customer inquiries on a daily basis.
- Managed [name] area.
Certification
- [Area of expertise] License - [Timeframe]
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Timeline
Receptionist/Data Entry Clerk
LRA
06.2026 - CurrentRead More
Medical Assistant/Limited Radiologic Technologist
Mercy Go Health
05.2023 - 04.2026Read More
Medical Assistant
St. Mary's
05.2019 - 02.2023Read More
Certified Nursing Assistant
St. Mary's
09.2018 - 02.2023Read More
Nursing Assistant
Robin's Angel
01.2017 - 07.2022Read More
Certified Nursing Assistant
Dolan Memory Care
03.2014 - 11.2017Read More
Beaumont Hight
High School Diploma
Read More