CIERA CRAIG
Chagrin Falls,OH
Summary
Dynamic professional with a proven track record at Coca-Cola, excelling in merchandising and customer service. Skilled in inventory control and relationship management, I successfully enhanced product visibility and drove sales growth through innovative strategies. A collaborative leader, I foster team excellence while maintaining optimal stock levels to meet customer demands.
Overview
15
15
years of professional experience
Work History
Merchandiser
Coca-Cola
Willoughby, United States
10.2024 - Current
- As a Merchandiser at Coca-Cola, the role encompasses ensuring that the company's products are effectively displayed and readily available for customers. This involves frequent visits to retail locations to set up displays and manage inventory levels. Establishing strong relationships with store employees is key to enhancing product visibility and driving sales. The position demands a blend of creativity and attention to detail to implement successful merchandising strategies.
- Successfully increased product visibility through innovative display strategies.
- Developed cooperative relationships with retail staff to enhance product placement.
- Maintained optimal stock levels, ensuring products are always available.
Sales Representative
Keurig Dr Pepper
Twinsburg, United States
09.2022 - 08.2024
- Cultivated strong customer relationships, enhancing brand loyalty and driving sales growth.
- Executed effective merchandising strategies, increasing product visibility and maximizing sales opportunities.
- Managed inventory levels, ensuring optimal stock availability and minimizing losses.
- Collaborated with team members to streamline operations and improve overall efficiency.
- Trained new sales staff, fostering a culture of teamwork and excellence in customer service.
Customer Service Manager
Best Buy
Mentor, United States
09.2010 - 08.2022
- Delivered exceptional customer service, consistently exceeding customer satisfaction metrics.
- Managed inventory, ensuring optimal stock levels and reducing shrinkage.
- Trained and mentored new team members, fostering a collaborative work environment.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Collaborated with management to develop and execute promotional campaigns.
Education
High School Diploma -
Euclid High School
Euclid, OH06.2005
Skills
- Customer service
- Team collaboration
- Leadership
- Inventory control
- Merchandising
- Communication
- Relationship management
Timeline
Merchandiser
Coca-Cola
10.2024 - Current
Sales Representative
Keurig Dr Pepper
09.2022 - 08.2024
Customer Service Manager
Best Buy
09.2010 - 08.2022
High School Diploma -
Euclid High School