Ciera Holtz
Brainerd,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
CPhT (Certified Pharmacy Technician)
Cuyuna Regional Medical Center
07.2019 - Current
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Resolved third-party billing, computer system and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
Outpatient Pharmacy Assistant
Cuyuna Regional Medical Center
07.2018 - 08.2019
- Established and maintained patient profiles, updating organizational database with current information.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacy staff with preparing medications and filling orders.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Received incoming supplies and stocked in correct locations.
Education
High School Diploma -
Brainerd High School
Brainerd, MNSkills
- Inventory Management
- Team Collaboration
- Answering customer questions
- Order Verification
- Data Entry
- Pharmacy Software Proficiency
- Insurance Claim Processing Software
- Workflow Optimization
- Creative Thinking
Timeline
CPhT (Certified Pharmacy Technician)
Cuyuna Regional Medical Center
07.2019 - Current
Outpatient Pharmacy Assistant
Cuyuna Regional Medical Center
07.2018 - 08.2019
High School Diploma -
Brainerd High School
Similar Profiles
Jenna NausJenna Naus
Registered Nurse at Cuyuna Regional Medical CenterRegistered Nurse at Cuyuna Regional Medical Center
Jeanette MontgomeryJeanette Montgomery
APRN, CNP at Cuyuna Regional Medical CenterAPRN, CNP at Cuyuna Regional Medical Center
Matthew LacyMatthew Lacy
EMS Coordinator/Primary Care Paramedic at Cuyuna Regional Medical CenterEMS Coordinator/Primary Care Paramedic at Cuyuna Regional Medical Center
KIM M. DOMINIKKIM M. DOMINIK
Hospital Scheduler/Payroll at Cuyuna Regional Medical CenterHospital Scheduler/Payroll at Cuyuna Regional Medical Center
Bradley RobinsonBradley Robinson
Front Window Cashier at Taco JohnsFront Window Cashier at Taco Johns