Ciera Manning
Phoenix,AZ
Summary
Dedicated server and event coordinator with proven skills in customer service, event management, and team collaboration. Known for attention to detail and effective conflict resolution, ensuring guest satisfaction and successful event execution.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Server/Event Server
TopGolf
Scottsdale, Arizona
09.2019 - Current
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted in training new servers on restaurant procedures and menu items.
- Managed cash transactions accurately during busy shifts.
- Delivered customer service to foster satisfaction and repeat visits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Event Coordinator
TST Creative Catering
Saint Paul, Minnesota
02.2017 - 09.2019
- Oversaw setup and breakdown of event spaces, ensuring adherence to design plans.
- Communicated effectively with team members to align on event objectives and tasks.
- Managed inventory of catering supplies and materials to ensure seamless event execution.
- Provided on-site support during the event by resolving issues.
- Guided guests during events by providing directions and information about available amenities.
Education
Associate of Applied Science - Health Care Administration
Globe Unversity
Woodbury, MN06-2020
Skills
- POS operation
- Order processing
- Cash handling
- Inventory management
- Menu knowledge
- Event management
- Training coordination
- Team collaboration
- Conflict resolution
- Attention to detail
Certification
Food handler certified
Timeline
Server/Event Server
TopGolf
09.2019 - Current
Event Coordinator
TST Creative Catering
02.2017 - 09.2019
Associate of Applied Science - Health Care Administration
Globe Unversity