Ciera Terry
Lithonia,United States
Summary
Dedicated and detail-oriented professional seeking an Administrative & Clerical position in the medical field. Bringing strong organizational skills and a passion for supporting healthcare teams to enhance patient experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Supervisor
Levy at Mercedes Benz Stadium
04.2023 - Current
- Led a team in a fast-paced environment, ensuring high-quality customer service and efficient operations during events
- Developed and implemented training programs for new staff, improving team effectiveness and service delivery
- Managed administrative responsibilities, including inventory control and reporting, to support smooth operations.
Receptionist
Vis-a-Vis Medical Spa
05.2022 - Current
- Managed patient check-ins, scheduling, and phone inquiries, enhancing operational efficiency and patient satisfaction
- Maintained accurate patient records and ensured compliance with HIPAA regulations, fostering a trustworthy environment for patients
- Assisted healthcare providers with administrative tasks, facilitating effective communication and timely patient care.
Manager/Auditor Supervisor
Quiktrip
01.2021 - 03.2022
- Oversaw daily operations and staff management, ensuring compliance with safety and company policies.
- Conducted audits to monitor cash handling and inventory, achieving a 15% reduction in discrepancies.
- Developed operational reports to identify areas for improvement, enhancing overall efficiency.
Education
Healthcare -
Dekalb High School of Technology South
Decatur, Georgia06.2021
High School Diploma -
Martin Luther King Jr High School
Lithonia, GA05-2021
Skills
- Patient care coordination
- Multitasking abilities
- Interpersonal communication
- Data Entry & Documentation
- Scheduling & Coordination
- HIPAA Compliance
- Insurance Verification & Billing
- Medical Terminology
Timeline
Supervisor
Levy at Mercedes Benz Stadium
04.2023 - Current
Receptionist
Vis-a-Vis Medical Spa
05.2022 - Current
Manager/Auditor Supervisor
Quiktrip
01.2021 - 03.2022
Healthcare -
Dekalb High School of Technology South
High School Diploma -
Martin Luther King Jr High School
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