CIERA WILLIAMS
Brooklyn,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Michele DiSanto
433 West 132 St
03.2023 - 12.2023
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling for multiple departments, optimizing staff availability.
- Maintained organized filing systems for guest records and confidential information.
Home Health Aide
Hope Center
New York, NY
03.2021 - 07.2022
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Production Assistant
Vice TV
New York
02.2019 - 01.2020
- Stayed alert, active and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Completed wide range of tasks in diverse filming areas to support operations.
Production Associate
Eastern TV
New York
10.2015 - 03.2019
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
High School Diploma - undefined
Liberation Diploma Plus
Brooklyn, NYSkills
- Preventative Care Education
- Care Plan Assessment
- Clinical Documentation and Reporting
- Dietary Needs
Timeline
Front Desk Receptionist
Michele DiSanto
03.2023 - 12.2023
Home Health Aide
Hope Center
03.2021 - 07.2022
Production Assistant
Vice TV
02.2019 - 01.2020
Production Associate
Eastern TV
10.2015 - 03.2019
High School Diploma - undefined
Liberation Diploma Plus