Summary
Overview
Work History
Education
Skills
Timeline
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Cierra Brown

West Liberty,OH

Summary

I am an enthusiastic and reliable worker that takes pride in all my work I do. I always try to put forth my best effort in everything I set out to accomplish. I am friendly and outgoing and I love building connections with people around me.

Overview

5
5
years of professional experience

Work History

Server

Iron City Sports Bar
04.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Syndicate
06.2023 - 08.2023
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Sales Representative

A Mustard Seed
05.2023 - 08.2023
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Processed payments, entering sales in register for prompt customer service.
  • Monitored current trends to understand fashions and better serve customer needs.

Education

No Degree - Fashion Merchandising And Product Development

Bowling Green State University
Bowling Green, OH
05.2026

Skills

  • Courteous Phone Demeanor
  • Service Prioritization
  • Item Promotion
  • Suggestive Selling
  • Customer Service and Rapport
  • Conflict and Complaint Resolution

Timeline

Server

Syndicate
06.2023 - 08.2023

Sales Representative

A Mustard Seed
05.2023 - 08.2023

Server

Iron City Sports Bar
04.2019 - Current

No Degree - Fashion Merchandising And Product Development

Bowling Green State University

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Cierra Brown