Cierra Butler
Philadelphia,PA
Summary
Proven expertise in patient care and EMR systems, honed across roles at Oak Street Health and others, showcases my ability to multitask and adapt to fast-paced environments. Excelling in phlebotomy and medical history intake, I've significantly contributed to enhancing patient experience and operational efficiency, embodying a blend of technical proficiency and compassionate patient interaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Oak Street Health
Philadelphia, PA
12.2023 - Current
- Collaborate with the physician, scribe, and registered nurse to ensure we are providing the best quality of care.
- Assistant with patient messages, and scheduling appointments.
- Performing EKG, placing Zio patch, and ear lavage.
- Obtaining medical history in the EMR system: Canopy, Greenway, and Updox.
- Phlebotomy
- Perform COVID, flu, pregnancy, strep, urine dip, A1C, spirometry, UDS, and Quantaflo tests.
- Administer COVID, flu, and pneumonia vaccines.
- Performing nebulizer treatment.
- Assist with ordering durable medical equipment.
Medical Assistant
Rheumatology Specialty Center
Willow Grove, PA
03.2022 - 01.2023
- Collect synovial fluid for patients who are being treated for arthritis, gout, and more.
- Collaborate with registered nurses, physicians, physician assistants, and also scribes to ensure we are delivering the best quality of care possible.
- Triage patients, collect vital signs, assist with ultrasound, and update medical history in the EMR system.
- Administrative duties such as faxing paperwork, uploading medical records, processing labs, assisting with live calls, and patient messages.
Medical Assistant/Phlebotomist
Jeanes Campus
Philadelphia, PA
06.2022 - 12.2022
- Obtaining and updating pertinent health information in the EMR system Epic (chief complaint, allergies, and medications, etc.).
- Correctly ordering specific blood work. Processing labs to send out to Quest and LabCorp.
- Assisting with checking patients in and out through the Epic system.
- Performing EKGs and ear lavages.
- Administering shingles, flu, and COVID vaccines.
- Performing flu, COVID, pregnancy, and strep tests.
- Phlebotomy
- Updating insurance information.
Medical Assistant/Phlebotomist
Temple Physicians
Wyndmoor, PA
01.2021 - 06.2022
- Obtaining and updating pertinent health information in the EMR system Epic (chief complaint, allergies, and medications, etc.).
- Correctly ordering specific blood work. Processing labs to send out to Quest and LabCorp.
- Assisting with checking patients in and out through the Epic system.
- Performing EKGs and ear lavages.
- Administering shingles, flu, and COVID vaccines.
- Performing flu, COVID, pregnancy, and strep tests.
- Phlebotomy
- Updating insurance information.
Customer Service Associate
WaWa
Abington
10.2018 - 01.2021
- Efficiently handled credit, debit, and cash transactions.
- Stocking products for display.
- At WaWa, I was able to demonstrate the ability to interact with customers from diverse cultures and backgrounds.
- Food preparation.
- During COVID, I was able to ensure that the store was thoroughly disinfected.
Whole Foods Shopper
Amazon
10.2019 - 12.2020
- At Amazon, I was able to receive orders through our mobile app and ensure to communicate with the customer about the items that were selected.
- Ensure items are correctly collected and packaged.
- Keeping clear communication open regarding items, out-of-stock items, and when the order should be ready.
Clinical Externship
Complete Physicians Services
Philadelphia, PA
05.2020 - 07.2020
- Ensure the cleanliness, sanitation and maintenance of facility, exam rooms and equipment Responsible for all clinical duties, phone triage, supply management, forms management, and completion of Patient Admission and Discharge Function
Front Desk Receptionist
TLC
Philadelphia, PA
10.2016 - 01.2017
- At the Teen Leadership Corps I worked as a front desk receptionist where I met every guest/customer's best expectations, answered incoming calls in timely manners, stocked & organized all office supplies
Education
Certified Clinical Medical Assistant -
Lincoln Technical Institute
Moorestown, NJ10.2020
High School Diploma -
Tech Freire Charter High School
06.2019
Skills
- Specimens collection and processing
- Medical terminology
- Experience with Epic, GreenWay, and Canopy EMR systems
- Experience with TSI EMR
- Experience with NextGen EMR
- Experience with Updox EMR
- Coding for diagnoses and procedures
- Multitasking with patients
- Insurance verification
- Phlebotomy techniques
- Patient intake process
- Inventory management
- Office equipment maintenance
- Immunization administration
- Medical equipment operation
- HIPAA compliance
- Adaptable and flexible
- Medical history intake
- Medical billing
Accomplishments
- Perfect attendance
- Most Improved
Languages
English
Full Professional
Certification
- Certified Clinical Medical Assistant provided by National Healthcareer Association
- CPR
Timeline
Certified Clinical Medical Assistant
Oak Street Health
12.2023 - Current
Medical Assistant/Phlebotomist
Jeanes Campus
06.2022 - 12.2022
Medical Assistant
Rheumatology Specialty Center
03.2022 - 01.2023
Medical Assistant/Phlebotomist
Temple Physicians
01.2021 - 06.2022
Clinical Externship
Complete Physicians Services
05.2020 - 07.2020
Whole Foods Shopper
Amazon
10.2019 - 12.2020
Customer Service Associate
WaWa
10.2018 - 01.2021
Front Desk Receptionist
TLC
10.2016 - 01.2017
Certified Clinical Medical Assistant -
Lincoln Technical Institute
High School Diploma -
Tech Freire Charter High School