CIERRA CLAYTON
Summary
Detail-oriented receptionist with strong organization and time management skills. Proficient in scheduling, office administration, and maintaining accurate patient records to enhance front office efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist
The Nexus Pain Center
Griffin, GA
08.2026 - Current
- Managed patient check-ins and appointments efficiently.
- Provided excellent customer service by addressing patient concerns promptly.
- Maintained accurate patient records using electronic health record system.
- Assisted with billing inquiries and insurance verification processes.
Front Office Specialist
Wellstar General Surgery
Griffin, GA
04.2024 - 02.2026
- Managed patient scheduling and appointment coordination to optimize front office efficiency.
- Processed insurance verification and pre-authorization requests to ensure seamless patient flow.
- Facilitated communication between patients and surgical teams, enhancing overall patient experience.
- Maintained accurate medical records and documentation in compliance with healthcare regulations.
Patient Care Specialist
Children's Healthcare of Atlanta
01.2024 - 03.2024
- Coordinated patient appointments, ensuring timely scheduling and effective communication with healthcare teams.
- Provided compassionate support to patients and families during medical visits and treatment processes.
- Educated families on care protocols, fostering understanding of treatment plans and post-visit instructions.
- Assisted in managing patient records using electronic health record systems, maintaining accuracy and confidentiality.
Education
High School Diploma -
Jackson High School
Jackson, Ga05-2019
Associate of Science - Allied Health Sciences
Southern Crescet=nt Technical College
GriffinSkills
- Organizational skills
- Data entry
- Telephone communication
- Record management
- Patient coordination
- Communication skills
- Time management
- Organization skills
Timeline
Receptionist
The Nexus Pain Center
08.2026 - Current
Front Office Specialist
Wellstar General Surgery
04.2024 - 02.2026
Patient Care Specialist
Children's Healthcare of Atlanta
01.2024 - 03.2024
Associate of Science - Allied Health Sciences
Southern Crescet=nt Technical College
High School Diploma -
Jackson High School