Cierra Collins
Hockley,TX
Summary
Operations professional specializing in executive support, finance, and contractor management. Proven ability to streamline workflows, coordinate scheduling, and ensure compliance. Recognized for enhancing efficiency and delivering high-quality results consistently.
Overview
11
11
years of professional experience
Work History
Business Operations Specialist
Glass Lab Fiber Optics
04.2025 - Current
- Streamlines business operations across finance, scheduling, and contractor management.
- Oversees weekly invoicing and contractor payouts, ensuring accuracy and timely reporting.
- Managed onboarding, offboarding, and contractor file compliance, improving efficiency.
- Coordinates scheduling and quota requests, serving as liaison with dispatch to minimize delays.
- Supports field teams through communications, technical guidance, and escalation of challenges.
Project Manager
Splicer's Inc
04.2022 - 04.2025
- Directed permitting operations across 5 states, ensuring compliance and timely project launch.
- Maintained financial records, reviewed invoices, and streamlined billing processes.
- Led client meetings and supported project adjustments to align with evolving requirements.
- Oversaw daily operations of a project subgroup, increasing efficiency and accountability.
- Partnered with clients to ensure contract requirements and deadlines were met.
Child Care Regulation Inspector
State of Texas
02.2018 - 03.2022
- Conducted inspections of child-care facilities to enforce licensing laws and safety standards.
- Managed large caseloads across multiple regions with consistent accuracy.
- Investigated violations and ensured corrective action for compliance.
- Trained providers on regulations, improving understanding and adherence.
Secretary / Event Coordinator
CMC Backyard BBQ
02.2015 - 10.2018
- Managed day-to-day operations and coordinated events to ensure client satisfaction.
- Developed contracts and menus, increasing bookings and profitability.
- Designed cost-effective pricing strategies and maintained client relationships.
Education
Master of Science - Criminal Justice
Lamar University
Beaumont, TX12.2020
Bachelor of Arts - Psychology
University of Houston
Houston, TX12.2017
Skills
- Project management
- Financial operations
- Scheduling and dispatch
- Compliance and auditing
- Contractor oversight
- Team leadership
- Process optimization
References
References available upon request.
Timeline
Business Operations Specialist
Glass Lab Fiber Optics
04.2025 - Current
Project Manager
Splicer's Inc
04.2022 - 04.2025
Child Care Regulation Inspector
State of Texas
02.2018 - 03.2022
Secretary / Event Coordinator
CMC Backyard BBQ
02.2015 - 10.2018
Master of Science - Criminal Justice
Lamar University
Bachelor of Arts - Psychology
University of Houston
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