Cierra Costner
Summary
A dependable and upbeat team player that is seeking employment in an organization to further grow and enhance my knowledge and skills that I have accumulated in past and current positions. Very eager to learn, explore new opportunities, and challenged to meet company expectations
Overview
1
1
Certification
10
10
years of professional experience
Work History
Mental Health Technician
Behavior Center of Michigan
02.2026 - Current
- Monitored patient behavior and emotional well-being, supported patients during crises to ensure safety and stability.
Behavior Health Assoociate
Stonecrest center
01.2025 - 10.2025
- Helped members navigate enrollment process and choose appropriate options.
- Provided information such as copay and premium details, pre-approval procedures and available products.
- Maintained full and current understanding of available plans, products and services.
- Resolved problems related to benefits, eligibility and claims.
- Assisted physicians in diagnosis and treatment of patients.
Resident Aide
Waltonwood Assisted Living
06.2024 - 02.2025
- Assisted individuals, families and small businesses with acquiring health, vision, life and dental insurance.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Handled more than 10+ daily inbound calls from health plan customers.
- Helped members navigate enrollment process and choose appropriate options.
Private Duty caregiver
Amada senior care
11.2019 - 05.2023
- Morning and incon care for elders.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Machine Operator/Assembler
Flex N Gate
10.2020 - 12.2022
- Ran up coming machines , put parts on the line and pressed a button to operator them .
- Operated machining equipment safely with team of operators.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Set up and ran machinery to produce exceptional products for industrial needs.
Packer/ProcessMachine operator
Amazon
12.2018 - 07.2020
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Caregiver
Balance home care
06.2016 - 09.2019
- Cared for elderly people in an assisted living facility , helping assist with daily routines .
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Education
Hs Diploma -
Westside academy
business administrator
Olivet
Skills
- Resident aide
- Mental health tech
- Machine operator
Certification
Certification-CPR BLS certificate
Timeline
Mental Health Technician
Behavior Center of Michigan
02.2026 - Current
Behavior Health Assoociate
Stonecrest center
01.2025 - 10.2025
Resident Aide
Waltonwood Assisted Living
06.2024 - 02.2025
Machine Operator/Assembler
Flex N Gate
10.2020 - 12.2022
Private Duty caregiver
Amada senior care
11.2019 - 05.2023
Packer/ProcessMachine operator
Amazon
12.2018 - 07.2020
Caregiver
Balance home care
06.2016 - 09.2019
Hs Diploma -
Westside academy
business administrator
Olivet