Cierra Dunson
Philadelphia,PA
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Graduate Post Acute
Philadelphia, PA
04.2022 - Current
- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs to ensure patient health and safety.
- Communicated effectively with healthcare team regarding patient needs and progress.
- Maintained accurate patient records, ensuring compliance with care protocols.
- Supported rehabilitation exercises as directed by nursing staff, enhancing recovery outcomes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Transported patients to in-house appointment.
Medical Coordinator/ Certified Nursing Assistant
Community Options Inc
Philadelphia, PA
04.2020 - 04.2024
- Coordinated patient care services to ensure compliance with organizational policies and procedures.
- Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
- Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
- Collaborated closely with insurance companies to resolve any discrepancies or coverage issues on behalf of patients quickly, reducing financial stress for individuals and families.
- Monitoring and provide care for residents while in office.
- Ensured accurate record-keeping by diligently maintaining electronic health records and updating patient information as needed.
Patient Care Assistant
Mercy Philadelphia Hospital
Philadelphia, PA
09.2016 - 04.2020
- Assessed patient needs and provided compassionate care in collaboration with nursing staff.
- Assisted with daily living activities, enhancing patient comfort and independence.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
Education
High School Diploma -
Keystone Job Corps Center
Drums, PA08.2022
Certified Nursing Assistant
P@A Nursing School
Philadelphia, PA08.2011
Skills
- Time management
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
- Multitasking and organization
- Infection control practices
- Patient-focused care
Certification
CNA license # 10040503
BLS
Timeline
Certified Nursing Assistant
Graduate Post Acute
04.2022 - Current
Medical Coordinator/ Certified Nursing Assistant
Community Options Inc
04.2020 - 04.2024
Patient Care Assistant
Mercy Philadelphia Hospital
09.2016 - 04.2020
High School Diploma -
Keystone Job Corps Center
Certified Nursing Assistant
P@A Nursing School