Cierra Eljamal
Humble,TX
Summary
Dedicated Sales Associate offering 3.5 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.
Overview
6
6
years of professional experience
Work History
Sales Associate
Spencer's
Humble, TX
12.2019 - Current
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Offered product and service consultations and employed upselling techniques.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Brought new merchandise to the sales floor from new shipment.
- Folded shirts to make the sales floor look nice and presentable.
Sales Associate
BoxLunch
Houston, TX
11.2019 - 01.2021
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Acknowledging guests with any deals they got for their next purchases.
- Folded shirts to make the sales floor look nice and presentable.
- Assisted with purchases, locating items and signing up for rewards programs.
Cashier
Spirit Halloween
The Woodlands, TX
09.2019 - 11.2019
- Asking during every purchase for donations for the Houston Children Hospital
- Assisted with purchases, locating items, and upselling items.
- Inspected items for damage and obtained replacements for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Operated cash register, collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find necessary store items.
Cashier
Chuck E. Cheese's
Boynton Beach, FL
06.2018 - 05.2019
- Properly verified customer identification for alcohol purchases.
- Wiped down counters to remove debris and maintain cleanliness.
- Operated cash register, collected payments and provided accurate change.
- Dressed as Chuck E. Cheese himself to bring happiness to both children and adults.
- Assisted helping out with birthday parties as Chuck E. Cheese himself.
- Swept and mopped at the end of the night to ensure cleanliness.
Cashier
Panera Bread
Boynton Beach, FL
10.2017 - 03.2018
- Resolved issues with cash registers, card scanners and printers.
- Operated cash register, collected payments and provided accurate change.
- Rang up food and/or beverage items for guests
- Provided excellent customer service to foster satisfaction and loyalty.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Mopped, wiped down, and swept counters and the floor to ensure cleanliness at all times
Education
Associate of Science - Dental Hygiene
Lone Star Community College
Kingwood, TXHigh School Diploma -
Santaluces Community High School
Lantana, FL05.2019
Skills
- Merchandising knowledge
- Dispute mediation
- Inventory control procedures
- Relationship selling
- Cash handling accuracy
- Customer- and service-oriented
- HIPAA regulations
- Heavy product lifting
- Shelf restocking
Timeline
Sales Associate
Spencer's
12.2019 - Current
Sales Associate
BoxLunch
11.2019 - 01.2021
Cashier
Spirit Halloween
09.2019 - 11.2019
Cashier
Chuck E. Cheese's
06.2018 - 05.2019
Cashier
Panera Bread
10.2017 - 03.2018
Associate of Science - Dental Hygiene
Lone Star Community College
High School Diploma -
Santaluces Community High School