Cierra Foster
Charlotte,NC
Summary
I will always go above and beyond at any and every job. Proven Manager and experienced Stylist with 6-7 years of experience working with varying hairstyles and nail applications. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use most tools and products to achieve desired outcomes. Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager and Stylist
Blo Blow Dry Bar
2023.09 - 2024.09
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Stylist
Drybar
2021.07 - 2023.04
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Stylist and Nail Tech
The Daily Details Beauty Bar
2018.10 - 2021.01
- Started out working as a hair stylist and after a year trained to become a nail technician.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Education
Cosmetology
Aveda Institute Charlotte
Charlotte, NC09.2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Teamwork and Collaboration
- Excellent Communication
- Store Opening and Closing
- Cosmetology
- Gel Application
- Acrylic nails
- Sanitation Procedures
- Nail Polish Application
Certification
- Licensed cosmetologist - Since 2018
Timeline
Manager and Stylist
Blo Blow Dry Bar
2023.09 - 2024.09
Stylist
Drybar
2021.07 - 2023.04
Stylist and Nail Tech
The Daily Details Beauty Bar
2018.10 - 2021.01
- Licensed cosmetologist - Since 2018
Cosmetology
Aveda Institute Charlotte
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