Cierra Hall
Corinth
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
12
12
years of professional experience
Work History
Cleaner
McLemore Building Maintenance Inc.
Corinth
11.2022 - Current
- Worked at Kimberly-Clark facility
- Maintained cleanliness in commercial buildings, contributing to a safe and hygienic environment for occupants.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Collected trash from floors within hallways, bathrooms and work areas.
- Followed established protocols for sanitizing high-touch surfaces regularly.
- Trained new staff on proper cleaning techniques and safety practices.
- Monitored inventory of cleaning supplies and requested restock.
Cashier
Dollar Tree
Corinth
06.2022 - 11.2022
- Processed customer transactions with accuracy, ensuring swift service at point of sale.
- Addressed customer inquiries and resolved issues promptly, fostering positive shopping experiences.
- Assisted customers in locating products throughout the store.
- Maintained clean, organized checkout area to enhance customer experience.
Office Manager Assistant
Corinth Collision Center
Corinth
08.2016 - 11.2016
- Streamlined daily office operations and supported key administrative functions.
- Managed administrative tasks, such as filing paperwork and answering phones.
- Coordinated appointment scheduling for customer vehicle repairs and services.
- Maintained accurate records of repair orders and invoices for financial tracking.
- Created purchase orders for supplies needed in the body shop.
Pharmacy Clerk
Gunn Drug Company
Corinth
05.2014 - 04.2016
- Processed prescription orders in a high-volume pharmacy, maintaining accuracy and efficiency under pressure.
- Verified accuracy of prescriptions filled by pharmacists.
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
- Processed payments from customers using cash registers or other electronic systems.
- Answered telephone calls promptly and directed customers to appropriate personnel for timely assistance.
Cashier
Dollar General
Corinth
05.2014 - 08.2014
- Operated cash register with precision, processing various payment methods including cash, check, credit card, gift card, and automatic debit.
- Provided exceptional customer service through active listening and engagement, ensuring a positive shopping experience.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
Education
Associates Degree - Paralegal
Northeast Miss Community College
Booneville, MS05-2014
High School Diploma -
Alcorn Central High School
Glen, MS05-2011
Skills
- Customer service
- Time management
- Attention to detail
- Effective communication
- Multitasking and organization
- Quality assurance
Timeline
Cleaner
McLemore Building Maintenance Inc.
11.2022 - Current
Cashier
Dollar Tree
06.2022 - 11.2022
Office Manager Assistant
Corinth Collision Center
08.2016 - 11.2016
Pharmacy Clerk
Gunn Drug Company
05.2014 - 04.2016
Cashier
Dollar General
05.2014 - 08.2014
Associates Degree - Paralegal
Northeast Miss Community College
High School Diploma -
Alcorn Central High School