Summary
Overview
Work History
Education
Skills
References
Affiliations
Accomplishments
Timeline
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Cierra Merriweather

Saint Louis,MO

Summary

Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.

Overview

15
15
years of professional experience

Work History

Executive Director

ChenMed
06.2020 - Current
  • Analyze all reports and generate weekly analysis
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Meets and assist with physicians, network, and managers in transforming care and operational workflow for members and staff.
  • Successfully onboard and train new leadership into ChenMed organization

Insurance Billing Manager

Washington University School of Medicine
06.2015 - 06.2020
  • Handled account payments and provided information regarding outstanding balances.
  • Identify Workflow Problems and Streamline Process Improvement
  • Coordinate Meetings/Agendas/Policies/Guidelines for Providers/Staff
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.

Office Supervisor

Feet For Life Centers
08.2012 - 05.2015
  • Schedule patient appointments/surgeries
  • Authorization approvals/Out of Pocket Cost/Estimates/FMLA
  • Perform employee payroll and account reconciliation
  • Solve simple to complex tasks/Travel Assistance for Physicians/Supplies Purchasing
  • Development of Workflows/Staff Scheduling.

Provider Services Supervisor

United Health Care
07.2009 - 07.2012
  • Serviced provider relation inquires for all medical claims, benefits, prior authorizations, and contracting
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Team Lead/Concepts Development Team/Supervisory Skill Sets/Managing Workflow/Quality Analyst.

Education

Healthcare Management, BA -

Washington University
St Louis, MO
01.2024

Diploma of Medical Billing and Coding -

SANFORD-BROWN COLLEGE
St Louis, MO
04.2009

Skills

  • Billing & coding
  • Microsoft Office
  • Financial Management
  • Data Interpretation
  • Marketing
  • CPT/ICD 9/10 coding and CMS 1500
  • Insurance claims
  • Leadership Development
  • Change Leadership
  • Payment Posting/Charge Corrections
  • Healthcare Policies
  • EPIC Super User

References

References available upon request.

Affiliations

  • North Carolina Healthcare Association
  • Charlotte Chamber Of Commerce

Accomplishments

  • Awarded [Name of award] for outstanding service to the community.
  • Implemented engaging activities for at-risk youth with trained therapy cats and dogs, cultivating an atmosphere of compassion, respect, and understanding of animals.
  • Created dynamic marketing content for the organization's website and social media accounts and heavily promoted it, drawing in $[Number] in donations.
  • SEAL Completion

Timeline

Executive Director

ChenMed
06.2020 - Current

Insurance Billing Manager

Washington University School of Medicine
06.2015 - 06.2020

Office Supervisor

Feet For Life Centers
08.2012 - 05.2015

Provider Services Supervisor

United Health Care
07.2009 - 07.2012

Healthcare Management, BA -

Washington University

Diploma of Medical Billing and Coding -

SANFORD-BROWN COLLEGE

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Cierra Merriweather