CIERRA PARKER
New Orleans,LA
Summary
Results-driven sales professional with a proven track record in customer relationship development and sales leadership. Committed to educating clients and streamlining processes to enhance customer satisfaction and drive repeat business.
Overview
7
7
years of professional experience
Work History
Finance Manager
Matt Bowers Hyundai
Metairie, LA
11.2025 - Current
- Educated borrowers on various loan products and terms to facilitate informed decisions.
- Submitted loan applications to underwriter for verification and recommendations.
- Made sure deals were funded 5 days or less
- Educated Clients on Extended warranty and Gap
Sales Associate
Matt Bowers Chevrolet
Metairie, LA
06.2025 - 11.2025
- Demonstrated extensive product knowledge to effectively address customer inquiries and concerns.
- Utilized social media platforms to promote available inventory, reaching a wider audience of potential buyers.
- Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
Sales Associate
Matt Bowers Infiniti
Metairie, LA
02.2024 - 06.2025
- Conducted vehicle appraisals, ensuring accurate valuations in line with industry standards.
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Sales Person of the month every month there
Sales Associate
Matt Bowers Chevrolet
Metairie, LA
07.2019 - 02.2024
- Cultivated strong customer relationships through personalized service and product knowledge.
- Assisted customers in vehicle selection, effectively addressing inquiries and concerns.
- Trained new associates on dealership policies, sales techniques, and customer service standards.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Top 3 sales associate monthly
BDC Sales Manager
Leson Chevrolet
Gretna, LA
01.2019 - 07.2019
- Managed daily operations of the BDC, ensuring efficient lead handling and follow-up processes.
- Trained team members on effective communication techniques to enhance customer interactions.
- Collaborated with sales staff to streamline appointment scheduling for prospective customers.
Education
High School Diploma -
John Ehret
Marrero, LA05-2006
Skills
- Customer satisfaction
- Continuous improvement
- Verbal and written communication
- Customer relationship development
- Sales leadership
- Reliable and trustworthy
Timeline
Finance Manager
Matt Bowers Hyundai
11.2025 - Current
Sales Associate
Matt Bowers Chevrolet
06.2025 - 11.2025
Sales Associate
Matt Bowers Infiniti
02.2024 - 06.2025
Sales Associate
Matt Bowers Chevrolet
07.2019 - 02.2024
BDC Sales Manager
Leson Chevrolet
01.2019 - 07.2019
High School Diploma -
John Ehret