Cierra Ramirez
Bay City,Texas
Summary
Dynamic Medical Assistant with extensive experience at SynergenX, adept in patient care and medical office administration. Excelled in HIPAA compliance and phlebotomy, enhancing patient satisfaction and safety. Proven ability to streamline operations, achieving significant improvements in efficiency and patient flow. Skilled in building patient relationships and adept in insurance verification, embodying patient-focused care with every interaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
SynergenX
03.2024 - Current
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected samples from patients for laboratory testing purposes.
- Prepared treatment rooms for patient examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
Front Desk
Dr. Vargas Foot And Ankle Specialist
08.2023 - 03.2024
- Straightened up waiting room to maintain neat and organized space.
- Performed administrative tasks such as filing documents, ordering supplies, maintaining logs.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Conducted patient intake interviews to collect medical information and insurance details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Medical Assistant
Care Now Urgent Care
01.2022 - 03.2023
- Taking Patients to rooms
- Documented notes during patient visits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Front Desk/ Medical Assistant
Lone star Lung & Sleep Clinic
10.2021 - 01.2022
- Greeting patient
- Covid/Flu Vaccination
- Provided customer service assistance to help resolve any issues that arose during check-in or checkout processes.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Education
High school -
Ischool Virtual academy
Lewisville, Tx05.2021
Phlebotomist certificate -
OquirrhMountain phlebotomy
Houston, Tx05.2021
Skills
- Phlebotomy
- Medical office administration
- Patient-focused care
- Insurance verification
- HIPAA compliance
- Phlebotomy techniques
Certification
- phlebotomy
Timeline
Medical Assistant
SynergenX
03.2024 - Current
Front Desk
Dr. Vargas Foot And Ankle Specialist
08.2023 - 03.2024
Medical Assistant
Care Now Urgent Care
01.2022 - 03.2023
Front Desk/ Medical Assistant
Lone star Lung & Sleep Clinic
10.2021 - 01.2022
High school -
Ischool Virtual academy
Phlebotomist certificate -
OquirrhMountain phlebotomy