Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierra Rivas

Tempe,AZ

Summary

Customer-oriented server with excellent interpersonal and communication skills.  Polite and positive  with exceptional telephone etiquette. Proficient in assisting guests with reservations and knowledge . Easily adaptable to change and able to perform well under pressure.

Overview

4
4
years of professional experience

Work History

Hostess

Cold Beers & Cheeseburgers
Scottsdale, AZ
04.2018 - 08.2018
  • Folded napkins throughout the day to maintain an adequate supply.
  • Observed tables to promptly respond to requests and refill beverages.
  • Assisted guests with finding items.
  • Maintained complete knowledge of restaurant menu, including daily specials.

Hostess

Pedal Haus Brewery
Tempe, AZ
01.2018 - 05.2018
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Sales Associate

Petco
Cypress, United States
01.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Maintained clean sales floor and straightened and faced merchandise.

Hostess

The Golden Pineapple
Tempe, AZ
07.2022 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assigned customers to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Education

GED -

Horizon High School
Scottsdale, AZ
07.2019

No Degree - Business Communications

Arizona State University
Tempe, AZ

Skills

  • Quick learner
  • Multitasking
  • Customer service oriented
  • Attention to detail
  • Friendly demeanor

Timeline

Hostess

The Golden Pineapple
07.2022 - Current

Sales Associate

Petco
01.2020 - Current

Hostess

Cold Beers & Cheeseburgers
04.2018 - 08.2018

Hostess

Pedal Haus Brewery
01.2018 - 05.2018

GED -

Horizon High School

No Degree - Business Communications

Arizona State University

Similar Profiles

CREATE PROFILE
Cierra Rivas