Defense Travel Management System
Cierra Rowland
Executive Administrative Assistant
Newport News,United States
Summary
Driven and resourceful administrative professional and student veteran who recently graduated summa cum laude from the College of William and Mary with 7 years of experience assisting with work of high-achieving military command teams and C-suite executives. Recently working at the highest level executives at Jefferson Lab to improve and assist in their C-suite. Proven track record of providing exceptional customer service and supporting professional needs in fast-paced environments with well-organized precision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual, and productive professional dedicated to the success of the business and not just herself.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Executive Assistant
Jefferson Lab
09.2023 - Current
- Prepared and edited presentations on behalf of Chief Planning Office, Budget, and Project Management for both internal meetings and external conferences.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Assisted in development of company policies and procedures, creating organization and processes where none existed.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Seamlessly coordinated travel for multiple executives without mistake or failure.
Teacher's Assistant
New Life Christian Academy
8 2017 - 06.2019
- Taught 5th grade for three months after emergency absence with current teacher.
- Prepared and Reviewed lesson material with students individually, in small groups, and class resulting in 100% promotion.
- Scheduled office meetings and appointments for staff leadership.
- Graded assignments and reported individual progress to teacher and administrative staff.
- Developed and updated spreadsheets and databases to track, analyze, and report on student and education data.
Executive Assistant (Command Driver)
US Army
06.2009 - 04.2015
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduled meetings and appointments, in addition to coordinating travel arrangements for Command Sergeant Major (CSM) at Brigade and Battalion level.
- Processed over 50 different travel expenses and reimbursements for executive team using DTS.
- Screened calls, emails, and initiated actions to respond or direct messages for CSM that were within my purview.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created new record filing system to improve document organization and management that is still in use to this day.
- Managed, inventoried, and signed command hand receipt for over $2 Million worth of equipment.
Enlisted Soldier
US Army
06.2006 - 06.2009
- Implemented tactics, procedures, and techniques for defense systems.
- Operated and maintained armored vehicles.
- Troubleshot malfunctioning artillery equipment and identified nature and extent of repairs required.
- Secured and protected military property, assets, and personnel.
- Rated job performance for 4 subordinates providing timely and effective feedback
Education
Bachelor of Arts - Philosophy
College of William And Mary
Williamsburg, VA 08.2021 - 05.2023
Associate of Science - Social Sciences
Thomas Nelson Community College
Hampton, VA 08.2019 - 05.2021
Skills
Staff Management
undefinedSoftware
Foreign Travel Management System
Concur
Microsoft Office 365
Microsoft SharePoint
Microsoft Excel
Timeline
Executive Assistant
Jefferson Lab
09.2023 - Current
Bachelor of Arts - Philosophy
College of William And Mary
08.2021 - 05.2023
Associate of Science - Social Sciences
Thomas Nelson Community College
08.2019 - 05.2021
Executive Assistant (Command Driver)
US Army
06.2009 - 04.2015
Enlisted Soldier
US Army
06.2006 - 06.2009
Teacher's Assistant
New Life Christian Academy
8 2017 - 06.2019
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