Cierra Spencer
Houston,TX
Summary
Experienced Title Company Sales Representative with a strong background in social media marketing and a passion for forging meaningful connections. Known for a proactive and motivated approach, leveraging 3 years of experience as a Processor and Escrow Officer to provide exceptional service and support. Adept at utilizing social media platforms to enhance brand visibility and drive sales. Effective communicator and social butterfly, excelling in building relationships and maintaining client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Representative
Allegiance Title Company
03.2024 - Current
- Produces compelling video content for social media platforms, that significantly boost company visibility and market presence
- Generates and maintain business relationships - this has lead to the Katy branch becoming profitable for the first time in 4 years
- Schedules and conduct effective one-on-one meetings that establish dozens of new business connections, and foster mutually beneficial partnerships
- Organizes successful and innovative networking events, enhancing industry relationships and expanding client base.
Escrow Officer
Allegiance Title Company
09.2023 - 03.2024
- Utilized escrow software and tools to track transaction progress and maintain documentation
- Conducted final closings, ensuring all documents were signed and funds disbursed appropriately
- Ensured compliance and efficiency in escrow operations, by staying up to date with industry regulations and best practices
- Provided excellent customer service, addressing client inquiries and concerns promptly and professionally.
Escrow Officer/Processor
WFG National Title Insurance Company
06.2022 - 06.2023
- Managed the entire escrow process, from opening to closing, for residential real estate transactions
- Reviewed purchase agreements, title commitments, and loan documents to ensure accuracy and compliance with legal requirements
- Coordinated with lenders, real estate agents, and clients to obtain necessary documentation and ensure a smooth escrow process
- Communicated effectively with all parties involved, providing updates, answering inquiries, and addressing any concerns promptly.
Escrow Officer/Processor
Citizen Title
08.2021 - 02.2022
- Verified the accuracy of land ownership documents
- Examined property titles for delinquent taxes
- Ensured all financial obligations have been met by the seller and the buyer
- Finalized the real estate transaction and prepared closing reports.
Transaction Coordinator/Dispo Agent/Executive Assistant
Relia Home Buyers
08.2020 - 08.2021
- Transaction Coordinator: Consulted and coordinated with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements and marketing activities
- Obtained all necessary signatures on disclosures and other necessary documentation
- Oversaw all aspects of buyer and seller transactions from executed purchase agreement to closing
- Coordinate title/escrow, mortgage loan and appraisal processes
- Scheduled, coordinated closing
- Dispo Agent: Notified buyers and/or agents of new property/listings
- Scheduled/attend showing for prospective buyers to inspect
- Negotiated with buyer to obtain the best price
- Cultivated and maintained high-level client relationships
- Executive Assistant: Prepared correspondence, scheduling meetings, and making travel arrangements
- Ordered supplies, preparing and distributing marketing materials
- Purchased appliances for flip projects
- Spearheaded Grand Opening party, contacted sponsors, sent out thank you letters.
Optician
Memorial Park Vision
03.2019 - 08.2020
- Scheduled tests, procedures, and referral appointments
- Ensured patients are 100% satisfied with experience
- Prepared work orders and instructions for edging lenses
- Collected insurance information and provided the best sales options for patients.
Doctor's Assistant
Today's Vision
11.2018 - 03.2019
- Skilled in helping patients choose appropriate frames based on their preferences, facial features, and prescription requirements
- Knowledge of lens options, coatings, and treatments to provide recommendations and ensure optimal visual correction
- Proficient in taking precise measurements for accurate lens fitting and ordering.
Assistant Manager
Texas State Optical
03.2016 - 11.2018
- Marketed eyewear to patients
- Opened and closed the office at the beginning and end of shifts
- Responsible for the daily workflow of team members; coordinated training and provided mentoring for current and new staff
- Maintained visual standard throughout the store and oversaw merchandising.
Optometric Assistant/Receptionist
Texas State Optical - Kingwood
03.2016 - 02.2018
- Proficient in performing pre-examination tests, including visual acuity, tonometry, and retinal imaging
- Skilled in assisting patients with frame selection, fitting, and adjustments for eyeglasses and contact lenses
- Knowledgeable about eye care procedures, such as administering eye drops and providing postoperative instructions.
Skills
- Business Development
- CRM Software
- Video Editing
- Event Planning
- Networking
- Cold calling
- Making connections
Certification
- Escrow Officer License, 06/01/21, 07/01/25, 2682185
- Texas Notary Public, 08/01/20, 09/01/34
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
- Certificate of Congressional Recognition, 08/01/21, Recognized by U.S. Congress for organizing the event, Boss Girl Summer. This event promoted confidence, women in business, and women empowerment.
- Certificate of Appreciation - Crystal Sarmiento, 09/01/21, Recognized for dedication, support, and management of the Becoming A Lioness book launch event.
Timeline
Business Development Representative
Allegiance Title Company
03.2024 - Current
Escrow Officer
Allegiance Title Company
09.2023 - 03.2024
Escrow Officer/Processor
WFG National Title Insurance Company
06.2022 - 06.2023
Escrow Officer/Processor
Citizen Title
08.2021 - 02.2022
Transaction Coordinator/Dispo Agent/Executive Assistant
Relia Home Buyers
08.2020 - 08.2021
Optician
Memorial Park Vision
03.2019 - 08.2020
Doctor's Assistant
Today's Vision
11.2018 - 03.2019
Assistant Manager
Texas State Optical
03.2016 - 11.2018
Optometric Assistant/Receptionist
Texas State Optical - Kingwood
03.2016 - 02.2018
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