Summary
Overview
Work History
Education
Skills
Timeline
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Cierra Strickland

Milwaukee,WI

Summary

Dependable Retail sales associate with 5 years of experience in retail store environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Inbound Stower

Amazon
12.2023 - Current
  • Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
  • Improved warehouse organization by accurately stowing inbound items in designated locations.
  • Ensured accurate inventory counts by diligently scanning and recording all incoming products.
  • Separated damaged items from functional ones before placing on shelves.
  • Supported safety initiatives through strict adherence to company policies and procedures during the stowing process.

Sales Associate

Finish Line
10.2022 - 08.2023
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Stocker Associate

Walmart
04.2022 - 10.2022
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.

Retail Sales Associate

Nordstrom
01.2020 - 02.2021
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Increased product appeal and customer experience by interacting directly with 5 customers per hour.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.

Education

High School Diploma -

Harold S. Vincent
Milwaukee, WI
05.2018

Skills

  • Store opening and closing
  • Customer service
  • Product Knowledge
  • Accurate Money Handling
  • Point of Sale Systems
  • Cash Handling
  • Cleaning

Timeline

Inbound Stower

Amazon
12.2023 - Current

Sales Associate

Finish Line
10.2022 - 08.2023

Stocker Associate

Walmart
04.2022 - 10.2022

Retail Sales Associate

Nordstrom
01.2020 - 02.2021

High School Diploma -

Harold S. Vincent

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Cierra Strickland