Cierra Thigpen

• Managed inventory levels and ensured product availability for customer needs.
• Collaborated with vendors to select merchandise aligned with brand standards.
• Analyzed sales trends to optimize product assortment and placement.

Supervises floor staff in the presence of management, ensuring sales goals and customer service standards are met.

• Trained and supervised team members on effective sales techniques.
• Developed sales strategies to increase customer engagement and retention.

• Assisted in managing store operations and customer service during peak hours.
• Supported team in achieving sales goals through product knowledge and recommendations.
• Maintained visual merchandising standards to enhance product presentation and appeal.
• Trained new associates on store policies, procedures, and customer service expectations.
• Managed key holder responsibilities such as opening and closing the store, setting alarms.

• Consulted with clients to identify their needs and recommend appropriate solutions.
• Conducted product demonstrations to showcase features and benefits effectively.
• Collaborated with team members to strategize sales approaches and improve performance.
• Managed customer inquiries and resolved issues promptly to ensure satisfaction.
• Greeted incoming customers and provided expert sales and service to drive revenue.
• Handled credit and debit card payment processing to complete purchasing experience.
• Participated in regular training sessions on new products, services, and industry trends.

• Assisted customers with product selection and application techniques.
• Maintained knowledge of current beauty trends and product lines.
• Conducted skincare consultations to address customer concerns.
• Collaborated with team members to ensure a positive shopping experience.
• Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine, and age.
• Maintained clean and organized counters and work areas.