Cierra Yamamoto
Mililani,HI
Summary
Dynamic and results-driven professional with experience at the University of Hawaii at Manoa, excelling in customer service and data organization. Proven ability to foster teamwork and collaboration while designing promotional materials and leading youth activities. Committed to maintaining a positive environment and enhancing client relations through effective communication. Division I athlete at the University of Hawaii with a strong sense of discipline, excellent work ethic, time management, and people skills. Goal-oriented and results-focused individual successful at achieving results both in classroom and on field.
Overview
3
3
years of professional experience
Work History
Student Assistant II
University of Hawaii at Manoa
Honolulu, HI
05.2023 - Current
- Complete clerical tasks such as filing, copying, and distributing mail.
- Interact with students, staff, and kupuna by phone, email, or in person to provide information.
- Work for the Na Kupuna Program, which assists the senior community in auditing courses at the University of Hawaii.
- Answer and manage incoming and outgoing calls, while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Welcome office visitors, and alert staff to the arrivals of scheduled appointments.
- Design promotional materials, such as flyers, brochures, banners, and posters, for various school programs.
- Promote events and services via information tables, and designated campus events.
Baseball Camp Group Leader/Runner
University Of Hawaii At Manoa
Honolulu, HI
06.2024 - 07.2024
- Established clear expectations for behavior while maintaining a fun atmosphere.
- Provided guidance to campers in order to ensure their safety and well-being.
- Collaborated with other coaches on strategies for managing difficult situations or behaviors.
- Organized and facilitated daily activities for campers of all ages.
- Resolved conflicts between campers using appropriate problem solving techniques.
- Maintained a positive attitude and encouraged campers to do the same.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Worker
Baskin-Robbins
Mililani, HI
12.2021 - 08.2022
- Cash handling and registering
- Trained new employees on job processes and procedures
- Developed and implemented efficient strategies to maximize productivity
- Took inventory to identify items to be reordered or replenished
- Maintained cleanliness and orderliness of storage areas by sweeping and mopping
- Greeted customers and asked qualifying questions to quickly determine needs.
Education
Bachelors of Arts - Psychology
University of Hawaii At Manoa
Manoa, HI05.2026
High School Diploma -
Mililani High School
Mililani, HI05.2022
Moanalua High School
Honolulu, HI05.2021
Skills
- Social media knowledge
- Verbal and written communication
- Customer relations
- Teamwork and collaboration
- Data organization on a Mac
- Positive attitude
- Heavy lifting
- Email and telephone etiquette
Volunteer Experience
- Coach in Training, Moanalua Middle School Softball Team, Honolulu, HI, 02/01/19- 03/31/19, Helped kids with their technique and fundamentals., Worked on their mental game and helped strengthen it.
- Transporter, Kuakini Medical Center, Honolulu, HI, 06/01/19- 07/31/19, Transport patients to and from different departments., Brought gurneys to and from the hospital and delivered other equipment to their respective departments.
Accomplishments
- Dean's List in Fall 2022, Spring 2023, and Spring 2024
Timeline
Baseball Camp Group Leader/Runner
University Of Hawaii At Manoa
06.2024 - 07.2024
Student Assistant II
University of Hawaii at Manoa
05.2023 - Current
Worker
Baskin-Robbins
12.2021 - 08.2022
Bachelors of Arts - Psychology
University of Hawaii At Manoa
High School Diploma -
Mililani High School
Moanalua High School
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