Cigdem Toker

Partnered with clients to gather custom specifications, design preferences, and dimension details for each order.

Coordinated inventory management, material sourcing, and supply chain logistics while balancing cost efficiency with product quality standards.

• Coordinated inventory tracking, material sourcing, and supply chain logistics to ensure cost control and uphold product quality.
• Improved digital storefront performance by optimizing product listings with targeted keywords, professional photography, and detailed descriptions to boost organic search ranking on Etsy and Amazon.
• Managed digital marketing, product listing optimization, and SEO to support store traffic and conversion.
• Supported digital marketing, product listing optimization, and search engine visibility (SEO) to maximize store traffic and conversion rates.
• Executed financial and administrative tasks, including bookkeeping, P&L tracking, and order fulfillment, to maintain operational integrity.
• Completed bookkeeping, P&L tracking, and order fulfillment tasks.
• Nurtured client relations by addressing needs and providing tailored assistance. through effective communication, expectation management, and tailored order support.

• Assisted the Vice President of the International Sales Region as Secretary, providing support to Executive Offices, Vice Presidents of Eastern and Western Sales Regions, the Director of Pre-Owned Sales, and several Regional Sales Managers of Marketing.
• Prepared Sales Proposals and Demonstration Requests for new aircraft, contributing to successful pitches and customer engagement.
• Acted as local / international field office liaison between VP and Regional Sales Managers.
• Coordinated logistics for International Marketing sales meetings, ensuring seamless execution and effective communication among participants.
• Conducted research on potential corporate customers using web-based and database-driven methods to identify and target key leads.
• Fielded customer and internal phone calls for Eastern and Western Sales Regions, Pre-Owned Sales, and other sales associates. Responded to all customer requests for information.
• Used Siebels Systems database to collate customer information for marketing mailings.
• Prepared weekly activity reports.
• Organized room and board for annual and periodic conventions.

• Reported to local office manager of global financial services company.
• Ordered titles, appraisals, payoffs, and verifications for mortgages, property taxes, and employment to facilitate timely processing.
• Coordinated closing dates, times, and locations with attorneys and clients to ensure seamless transactions.
• Executed various clerical duties to maintain office efficiency. including ordering office supplies and coordinating with UPS and USPS.

• Reported to CEO of a corporate office cleaning company.
• Scheduled and managed appointments and meetings for executive team to ensure efficient use of time.
• Coordinated travel arrangements for business trips, managing transportation, lodging, and expense reports to streamline travel logistics.
• Screened, answered, and directed all phone calls.
• Drafted and sent proposals to potential clients.
• Conducted bookkeeping duties, including bank reconciliation, accounts payable, accounts receivable, data entry, and order placement to maintain financial accuracy.

• Oversaw front desk operations at vibrant business traveler hotel, delivering exceptional customer service, addressing guest disputes, and managing switchboard communications.
• Checked in guests and verified reservations in property system.
• Assigned rooms and coordinated keys with housekeeping and guest services.
• Welcomed guests at front desk, providing a friendly atmosphere. and provided Sheraton hotel front desk service.