Cimarie Muriel
CASES New York NY 10013
Bronx,NY
22
years of professional experience
A career with the opportunities for direct service, counseling, advocacy, and working around consumer and environmental issues. Where previous experience and training could be enhanced in professional success and personal growth.
Work History
Bilingual Court Representative
8 Months- Develop and maintain excellent professional relationships with judges, prosecutors, defense counsel, and other court partners to facilitate program admissions and maintain CASES’ credibility in the Manhattan Criminal and Supreme Courts.
- Determine a person’s legal eligibility for Supervised Release with the review of arrest case information, RAP sheet, and attorney recommendations, ensuring admitted participants receive the appropriate supervision level when admission is ordered by the judge.
- Conducted screenings and assessment interviews to clarify Supervised Release, administered screening tools, and formulated recommendations for supervision and case management services.
- Accompany participants to court appearances and advocate to judges verbally for participants to maintain continuity in Supervised Release.
- Effectively manage crises to ensure participant safety and well-being. Ensure timely, complete, and accurate documentation in the case record database including collecting and tracking participant demographics, intake, re-arrest cases, and warrants.
- Facilitated collaboration with Supervised Release staff in borough-based offices to ensure court received accurate information and participants met conditions of supervision.
- Provide timely and accurate notification to the court about participant non-compliance (when participants are missing/absconded, fail to report, and are rearrested).
- Delivered culturally competent and anti-racist services in court, aligning with CASES’ policies to effectively address needs of youth, young adults, adults, and individuals with behavioral health needs.
- Participate in supervision, case review and staff meetings, and in-service training to develop clinical, motivational interviewing, trauma-informed, and legal system competence.
- Worked a flexible schedule to accommodate court coverage needs. and adhere to schedule changes to ensure Supervised Release consistently maintains coverage for all court shifts; perform other related duties as assigned by supervisors and senior staff.
Case Manager / Dis-engagement-Discharge Specialist
1 Year 5 Months- Conducted billing activities over three months, reviewed diligent format notes for accuracy, engaged with consented providers to re-establish client connection with health home services, and sent outreach notice letters to both clients and emergency contacts.
- Executed member outreach searches including Epaces, Webcrims, Namus, and MAPP to track client status, developed a monthly tracking list, reviewed client dis-engagement enrollment segment dates, and mailed DOH 5235 10-Day Notice dis-engagement letters prior to case closures.
- Informed providers and MCO of client case closures and re-engagements.
- Review Client’s Consented Documents Client’s Rights, Psyckes Consent, DOH 5055, CCM / CBC Consent form, 960 Consent to Release Form, HIPPA Consent Form, Emergency Consent Form, (Update if needed), Obtain Client’s Information, Emergency Contact, Medical Providers, Legal, Address, Email, Review Care Plans / Consent Forms / Additional Providers, Oversee Caseload of 120 -75 While Assisting Organization with Enrolled Clients
- Performed various administrative tasks to support client services. Not Limited, Attend Meetings and Events with Supervisors and Providers Pertaining Client’s Case, Answering Phones, Provide Referrals, and other Related Duties, Respond to Complaints of Client’s needs, Develop Care Plans that Will Assist Client’s Treatment, Implement Adherence with Consented Providers
- Ensure assistance Case Conference with Substance Abuse Provider, Mental Health Provider, Primary PCP Provider, Chronic Specialty, and Other Health Assistance Providers
- Conduct Outreach Phone Calls once a Month, Monthly Home Visits, Escort Client to Necessary Appointments, Assist and Coordinate Services That Will Assist with Client’s Progression, Completion, or Graduation, Assist with Mental Health, Substance Abuse, and Other Service Based on Individuals Needs and Preference
- Demonstrated knowledge and experience in client service tools and resources. in Microsoft Outlook, Word Excel, Medicaid Eligibility, MAPP Search, Relevant RMA, GSI Health Coordination, Footholds, Assist with Community Based Resources, Appropriate Services, and Other Resources to Assist with Clients Goals and Achievements, Facilitate and Attend Case Conference
Community Liaison
3 Years 3 Months- Greeted patients, discussed transitional management team program services and eligibility, gathered non-clinical information for assessment implementation of discharge plan, reported barriers to effective service utilization
- Assist Clinical Unit Team in Setting Up Discharge Plan while Patient is Hospitalized, Follow Up at Least Weekly with Patient After the 30-Day Discharge, Monitor Patients Adherence with Clinical Services, Follow-up with Patients Adherence with Medical Appointments, Treatment, Mental Health Appointments, Medications, Scheduling Appointments / Confirming Scheduled Appointments
- Assist Clinical Unit Team in Setting Up Discharge Plan while Patient is Hospitalized, Conducted follow-up communications with patients to address their needs and concerns. at Least Weekly with Patient After the 30-Day Discharge, Monitor Patients Adherence with Clinical Services, Follow-up with Patients Adherence with Medical Appointments, Treatment, Mental Health Appointments, Medications, Scheduling Appointments / Confirming Scheduled Appointments
- Collaborated with team leader and clinical team members to provide reports on patient barriers to care.
- Followed up to identify problems, issues, and complaints, documented information in electronic records as protocol, participated in program meetings, training, and other service events
Operations Manager
9 Years 8 Months- Oversaw facility with 38 women and 52 children, managed clients’ daily functions, conducted daily and weekly room and facility inspections, facilitated basic living skills group
- Facilitate Daily Morning Feeling Sitting Group, Obtain and Supervise Client’s Urinalysis, Facilitate Money management Groups
- Managed client time management and assigned dorm rooms.
- Assigned case worker to support newly admitted clients, Attend Case Conference, Attend Level Movement Panel, Monitor and Dispense Sub-Bank, Distribute Metro Cards, Petty Cash, Client’s Weekly Allowance, Train and Meet with New Operation Managers
- Conduct Morning Focus Groups, Organized daily agenda to outline team activities, Conduct Orientation Groups, Conduct Coping Mechanism Groups
- Oversee Client’s Daily Functions, Meet with Clients Discuss Goals, Employment and Education, Facilitate Fresh Air Walks / Activities
- Reviewed client charts to support overall treatment plans in mental health, family services, substance abuse, housing, and childcare, identified client issues for targeted interventions
- Create Realistic Goals, Treatment Plan, Conduct Orientation Group, Participate in Client’s Case Conference
- Document All Group Notes and Individual Sessions, Facilitate Coping Mechanism Groups, Participate in Client’s Level Movement
Recreational - Administrative Internship
1 Year 1 Month- Facilitated orientation groups and trained summer youth workers, volunteers, and recreational interns to ensure effective onboarding and integration into programs
- Processed new hire paperwork, filed documents, and faxed referrals for new hires.
- Scheduled appointments, interviews for new employees, and medical appointments for clients while supervising orientation and intern workshops to streamline administrative processes
- Oversaw daily activities of elderly patients, conducted facility tours to ensure comfort and attendance, discussed treatment needs with clients, and managed meal distribution to adhere to dietary requirements
- Transported and escorted elderly clients to various locations within the rehabilitation facility. Elderly Clients to and From Destinations in Rehabilitation Facility, Facilitate Activity Groups, Schedule Hourly Log Report
Education
Bachelor's Degree - Human Services
Associate Degree - Liberal Arts and Science
Skills
Client Eligibility Assessment
Crisis Intervention
Case Management
Intake Interviewing
Medication Coordination
Case Tracking Systems
Data Management
Microsoft Office proficiency
HRA system expertise
Software system proficiency
HIPAA Compliance
Bilingual
Facilitate Groups
Individual Sessions
Cultural Awareness
Medicaid expertise
Team Leader
Timeline
Bilingual Court Representative
CASES New York NY 10013
12.2025 - 08.2026Read More
Case Manager / Dis-engagement-Discharge Specialist
Samaritan Daytop Village Hopecare Management
04.2018 - 09.2019Read More
Community Liaison
North Central Bronx Hospital - Bright Point Health
09.2014 - 12.2017Read More
Recreational - Administrative Internship
Saint Barnabas Hospital
07.2012 - 08.2013Read More
Operations Manager
United Bronx Parents Inc
06.2004 - 02.2014Read More
Boricua College
Associate Degree from Liberal Arts and Science
Read More
Boricua College
Bachelor's Degree from Human Services
Read More