Cinandra Black
Charlotte,NC
Summary
Professional with strong foundation in leadership and team collaboration. Prepared to drive impactful results through effective communication, strategic thinking, and adaptability. Known for reliability and proactive approach in dynamic environments. Skilled in conflict resolution, project management, and motivational techniques.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Spectrum
10.2024 - Current
- Processed billing statements accurately and efficiently to ensure timely client invoicing
- Resolved discrepancies in accounts through detailed investigations and effective communication
- Collaborated with cross-functional teams to streamline billing operations and resolve client issues
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Resolved customer inquiries through effective communication and problem-solving strategies.
CPT Specialist/Warehouse Associate
Amazon Fulfillment Center
09.2022 - 11.2023
- Led process improvements to enhance operational efficiency and accuracy within fulfillment workflows.
- Implemented process improvements that reduced order processing time by optimizing resource allocation.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
- Followed safety protocols to minimize workplace accidents.
Nursing Assistant
St. John's Riverside Hospital
03.2020 - 09.2022
- Monitored vital signs and reported changes to healthcare team promptly.
- Assisted nursing staff with daily patient care, ensuring comfort and safety.
- Maintained accurate patient records and documentation in electronic health systems.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Education
BBA - Business Administration, General Business
Mercy University
New York City, NY05-2024
Associate of Science - Liberal Arts & Social Science
Westchester Community College
Valhalla, NY07-2021
Skills
- Technical Proficiency
- Project execution
- Cross-functional collaboration
- Clear verbal communication
- Analytical problem-solving
- Effective team leadership
COMMUNICATION
Enter and maintain progress notes and clinical services in written and computerized charts to monitor client progress via home visits.
LEADERSHIP
Evaluate consumers immediate circumstances and health profiles, including environmental situations, availability of services/support and develop service plans.
Timeline
Billing Specialist
Spectrum
10.2024 - Current
CPT Specialist/Warehouse Associate
Amazon Fulfillment Center
09.2022 - 11.2023
Nursing Assistant
St. John's Riverside Hospital
03.2020 - 09.2022
BBA - Business Administration, General Business
Mercy University
Associate of Science - Liberal Arts & Social Science
Westchester Community College