CINDEL CALLAHUI
Newark
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Barista Manager
Essex County Court Cafe
Newark, NJ
08.2024 - Current
- Supervised daily cafe operations, ensuring high-quality customer service and efficient workflow.
- Trained and mentored new baristas on beverage preparation techniques and customer interaction standards.
- Developed standardized recipes, maintaining consistency in product quality and taste across all shifts.
- Implemented inventory management systems, reducing waste and optimizing stock levels for peak service times.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Crew Member
McDonald's
Newark, NJ
11.2023 - 05.2026
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Assisted in training new crew members on operational procedures and best practices.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Crew Member
McDonald's
Las Vegas, NV
06.2023 - 10.2023
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards consistently.
- Operated point-of-sale systems efficiently, facilitating fast and accurate transactions.
- Collaborated with team members to maintain cleanliness and organization in service areas.
Education
High School Diploma -
Claret
Lima, PeruBachelor of Communications - undefined
Universidad Privada Del Norte
Trujillo, PeruSkills
- Customer service
- Health and safety compliance
- Cleanliness and organization
- Staff training and development
- Critical thinking
- Relationship building
- Professional telephone demeanor
Languages
English - Professional Working
Professional Working
Spanish - Native or Bilingual
Native or Bilingual
Timeline
Barista Manager
Essex County Court Cafe
08.2024 - Current
Crew Member
McDonald's
11.2023 - 05.2026
Crew Member
McDonald's
06.2023 - 10.2023
Bachelor of Communications - undefined
Universidad Privada Del Norte
High School Diploma -
Claret