Cindhy Parra
Pittsburg,CA
Summary
Shift Leader with strong problem-solving and time management skills. Demonstrated success in training new employees and effectively resolving customer complaints, contributing to high service quality and team collaboration. Detail-oriented with a proven track record in managing operations and customer relations. Expertise in cash handling and maintaining organized workspaces, focused on driving efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Sonics Drive In
Pittsburg, California
04.2022 - Current
- Managed customer complaints, and resolved issues to improve service quality professionally.
- Assisted in training new employees on shift operations.
- Maintained cleanliness and organization of work areas throughout shifts.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Handled cash, credit, and gift card payments while ensuring proper cash drawer balance.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
Cashier
Wendy's
Oakley, California
09.2024 - 02.2025
- Collaborated with team members to ensure efficient service during peak hours.
- Prepared food items according to health and safety standards for customer orders.
- Handled cash, credit, and gift card payments while ensuring proper cash drawer balance.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
Education
High School Diploma -
Pittsburg High School
Pittsburg, CA06-2024
Medical Assistant
Carrington College
Pleasant Hill, CASkills
- Time management
- Bilingual
- Communication
- Adaptability
- Problem solving
- Attention to detail
- Flexibility in scheduling
- Positive attitude
- Team leadership
- Customer service
- Cash handling
- Employee training
- Issue resolution
Timeline
Cashier
Wendy's
09.2024 - 02.2025
Shift Leader
Sonics Drive In
04.2022 - Current
High School Diploma -
Pittsburg High School
Medical Assistant
Carrington College
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