Cindi Badger
Grove City,PA
Summary
Experienced with inventory management, team leadership, and customer service. Utilizes efficient organizational skills to maintain optimal stock levels and ensure smooth store operations. Track record of fostering positive shopping experience and achieving high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Overnight Grocery Manager
Grove City County Market
Grove City, PA
11.2025 - Current
- Oversaw daily operations to ensure optimal inventory levels and product availability.
- Trained and mentored staff on best practices for customer service and merchandising.
- Implemented process improvements that enhanced operational efficiency in store layout and design.
- Maintained staff schedules, as well as implementing evaluations and discussing areas of improvement.
Assistant Store Manager
Gabes, Gabriel Brothers
Hermitage, PA
08.2024 - 11.2025
- Supervised daily store operations to ensure optimal customer experience and efficient workflow.
- Trained and developed team members on product knowledge and customer service best practices.
- Implemented inventory management practices to maintain stock levels and minimize discrepancies.
- Analyzed sales data to identify trends and recommend merchandising strategies for improved performance.
General Manager
PB Velocity dba Altitude Trampoline Park
07.2023 - 07.2024
- Responsible for the day-to-day operations of the park. Hiring & training staff. Implementing a family-oriented work environment for staff retention. Payroll, guest inquiries and concerns.
Claims Specialist
North American Dental Group
05.2018 - 05.2019
- Review patients billing for accuracy and delinquency. Report to collection agency when appropriate.
Claims Specialist
Liberty Mutual Insurance
05.2017 - 05.2018
- Gather information from insureds and report a first notice of loss on their insurance policy. Assist the adjuster by reaching out to the repair facilities for updates.
- Served as a liaison between clients and repair facilities, establishing clear communication and timely resolution of claim-related issues.
- Actively set-up appointments for policy holders with restoration companies to mediate damage from wind, hail or clean water losses.
- Reduced claim processing time by streamlining workflow and implementing best practices in claims handling.
- Provided exceptional customer service by addressing policyholder inquiries and concerns with empathy and understanding, ensuring their needs were met promptly.
Education
Bachelor of Science - International Business
Westminster College
Skills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Training and mentoring
- Employee training
- Complaint handling
- Task delegation
- Merchandising strategies
- Scheduling coordination
- Visual merchandising
Accomplishments
- Supervised team of 40 staff members.
Timeline
Overnight Grocery Manager
Grove City County Market
11.2025 - Current
Assistant Store Manager
Gabes, Gabriel Brothers
08.2024 - 11.2025
General Manager
PB Velocity dba Altitude Trampoline Park
07.2023 - 07.2024
Claims Specialist
North American Dental Group
05.2018 - 05.2019
Claims Specialist
Liberty Mutual Insurance
05.2017 - 05.2018
Bachelor of Science - International Business
Westminster College
Leadership
- An integral part of management teams for the last 20 years.
- Top merchandiser in the district two years in a row for Ralphs.