Johnie Miller
Las Vegas,NV
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Overnight Grocery Manager
Albertsons
11.2018 - Current
- Coached and trained employees, optimizing department productivity
- Ensured compliance with company standards and operations
- Planned daily tasks, coordinated schedules, and managed equipment and supplies.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Custodian/Maintenance
Kirkwood community college
05.2017 - 08.2018
- Maintained building cleanliness and performed routine deep cleaning
- Operated industrial cleaning equipment and managed inventory
- Notified supervisors of needed repairs and ensured public safety.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Per Mar Security
Per Mar security
06.2016 - 10.2017
- Conducted vehicle and foot patrols, responded to emergencies
- Wrote reports, monitored CCTV cameras, and enforced security procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Vehicle Patrol Officer
US security associates
07.2015 - 06.2016
- Conducted bag checks, patrols, and ID checks
- Monitored CCTV cameras and participated in company training.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Wrote detailed narrative reports for use in investigations.
Patrol Supervisor
Acme security
09.2014 - 06.2015
- Monitored premises, investigated suspicious activities, and maintained security
- All locations are located in the downtown neighborhood of Las Vegas, Nevada.
- Enhanced team communication with regular briefings, debriefings, and information sharing.
- Collaborated with other departments to address community concerns and improve overall public safety outcomes.
- Led a diverse team of patrol officers, fostering collaboration and professional growth.
Overnight Assistant Supervisor
Albertsons
05.2010 - 09.2014
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Handled customer inquiries and suggestions courteously and professionally.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
High school diploma -
Sacramento, Rio Cazadero High School
Sacramento, CA03.2010
Social work -
Eastern Gateway Community College
Steubenville, OH06.2024
Skills
- Employee Training & Development
- CCTV Monitoring
- Deep Cleaning Techniques
- Inventory Management
- Premises Surveillance
- Building Maintenance
- Store opening/closing procedures
- Cash Handling
- Multi-tasking skill
- Time management strength
- Positive Attitude
- Customer Service
Accomplishments
Employee of the month of the year 2022 and the year 2024
Personal Information
Date of Birth: 01/21/91
Timeline
Overnight Grocery Manager
Albertsons
11.2018 - Current
Custodian/Maintenance
Kirkwood community college
05.2017 - 08.2018
Per Mar Security
Per Mar security
06.2016 - 10.2017
Vehicle Patrol Officer
US security associates
07.2015 - 06.2016
Patrol Supervisor
Acme security
09.2014 - 06.2015
Overnight Assistant Supervisor
Albertsons
05.2010 - 09.2014
High school diploma -
Sacramento, Rio Cazadero High School
Social work -
Eastern Gateway Community College