Cindi Gregory

• Conducted research to analyze customers' behavior, preferences, and purchasing habits.
• Generated revenue by liaising between doctors and companies to sell products.
• Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
• Documented client interactions, sales and pitches delivered in CRM system.
• Used consultative sales approach to understand and meet customer needs.
• Leveraged proven sales methods to increase revenue and surpass sales objectives.
• Exceeded sales goals, increased revenue and facilitated sales.
• Educated new sales staff on store policies and customer support operations.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
• Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Obtained client medical history, medication information, symptoms and allergies.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
• Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
• Sold products and additional services while rendering treatments to cross-promote other areas of practice.
• Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
• Built strong relationships with customers to drive repeat business.
• Suggested appropriate therapy based on current health of client.
• Handled busy schedules and stayed on top of key deadlines.
• Executed laser hair removal and microdermabrasion procedures.
• Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
• Performed consultations for patients before scheduling treatments.
• Developed individualized, therapeutic skin care programs.
• Performed special anti-oxidant, acne and microdermabrasion facial services.
• Informed guests of appropriate products available to increase retail sales.
• Resolved customer complaints and facilitated conflict resolutions.

• Performed statistical analyses to gather data for operational and forecast team needs.
• Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
• Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
• Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
• Participated in furniture selection and documentation of specifications.
• Led interior design across conceptual, schematic, design development and construction document phases.
• Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
• Prepared product and layout documents implementing diverse design concepts.
• Carefully reviewed contractor submittals of finish materials.
• Identified issues, analyzed information and provided solutions to problems.
• Developed and maintained courteous and effective working relationships.
• Trained and motivated employees to perform daily business functions.

• Achieve and/or exceed budgeted occupancy goals.
• Conduct onsite and home visits with prospective residents and their family.
• Conduct meaningful follow up contacts with prospective residents and their family daily.
• Meaningful contacts are defined as face-to-face or ear-to-ear conversation and should result in becoming one step closer to a sale.
• Record follow up with prospective residents, their families, and referrals in Right Click within 3 days of your activity.
• Conduct all marketing efforts including but not limited to sales, outreach, networking, and event planning.
• Analyze marketplace demands and competitors.
• Document observations and maintain a Competitive Analysis report.
• Develop relationships with professional referral sources.
• Manage consistent outreach to professional referral sources through scheduled face-to-face visits.
• Submit a detailed 30/60/90 plan and goals outlining referral/prospect/resident events.
• Attend community sponsored events/organizations that fit within the Primrose mission statement.
• Conduct and assist with team training on the inquiry process, onsite visits and customer service.
• Maintain an active, meaningful wait and future resident list. Review marketing collateral materials and local community website with Regional Sales & Marketing Manager to keep them updated and fresh.
• Communicate the marketing plan.
• Build brand awareness, including positioning within the community.
• Coordinate marketing projects from beginning to end.
• Compile lists that describe the company's offerings.
• Develop and understand finance and budgets to include research and development appropriations, expenditures and profit-loss projections. Identify the company's potential customers.
• Creating and manage advertising campaigns.
• Continually maintained and improved company's reputation and positive image in markets served.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Managed budget allocation and resource utilization to maximize marketing ROI.

Create relationships with our clients to establish trust and a partnership

Established a relationship with all subcontractors

Measure and evaluate proposed project

Educate client on our services design,construction and scheduling programs

Create existing and proposed floor plan to potential clients with CAD system

Discussed design standards and procedures with the field team

Created oral and written presentations for project designs and proposals

Collaborated with team to see that construction is in line with drawings and designs

Created professional to-scale sketches to communicate and clarify requirements with sub contractors

Coordinated the project team in the development of preliminary and final design documents

Monitored the design process from conceptual phase through construction.

Reviewed completed reports, plans, estimates and calculations for accuracy.

Lead designer for all projects

• Prepared layouts and drawings in compliance with established templates and design standards.
  Consistently stayed under client's budget for projects.
• Prepared original and relevant options for clients suitable to individual requirements.

• Responsible for approving photography for all marketing venues
• Attended layout meetings to visually set up marketing campaign pages
• Create layouts of merchandize for photo shoots
• Plan and deliver strategic vision for campaigns
• Art director of photo shoots
• Worked closely with buyers to ensure all merchandise is produced in a timely manner
• Brand management to ensure over 600 vendors are represented correctly
• Responsible for all studio personnel training
• Established photo standards for all 10 studios
• Created styling guides
• Overseen all 7 stylist
• Responsible for recruiting talent
• Responsible for thestaging of product for all marketing web,catalog,media,and social media
• Coordinated with the creative team to generate dynamic marketing content and communication tools for promotional campaigns.
• Deployed well-coordinated campaigns, events and public relations strategies to promote brand.