Cindy Ambrosio
Brooklyn,NY
Summary
Results-oriented Assistant Store Manager with expertise in cash handling, visual merchandising, and team leadership. Demonstrated ability in training and developing staff, resolving conflicts, and driving performance improvements. Committed to enhancing customer experiences and team performance through effective communication and supervision.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Urban Planet
Brooklyn , NY
09.2019 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Trained new employees on customer service and sales techniques.
- Handled customer inquiries and resolved issues effectively.
- Facilitated team meetings to enhance communication and performance standards.
- Ensured compliance with company policies and visual merchandising standards.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Supported promotional activities and merchandise displays in-store.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Education
High School Diploma -
Midwood High School
2839 Bedford AveSkills
- Store management
- Operations management
- Visual merchandising
- Client management
- Service management
- Cash management
- Promotional activities
- Pricing and markdowns
- Store organization
- Staff supervision
- Team management
- Training and development
- Time management
- Conflict resolution
- Effective communication
- Communication skills
- Incident reports
Languages
Spanish
Professional
Timeline
Assistant Store Manager
Urban Planet
09.2019 - Current
High School Diploma -
Midwood High School