Hi, I’m
Cindy Barton
Vacation Planner
St. Cloud,FL
Summary
Driven Vacation Planner with a proven track record at Walt Disney World Resort, enhancing customer satisfaction through personalized services and adept at handling complex situations with a blend of exceptional communication and problem-solving abilities. Mastered multiple computer systems, significantly improving service efficiency without compromising attention to detail.
Overview
21
years of professional experience
Work History
Walt Disney World ResortLake Buena Vista, Florida
Vacation Planner
12.2005 - Current
Job overview
- Enhance customer satisfaction by providing personalized vacation planning services tailored to individual needs and preferences.
- Promote dedicated customer service and support by promptly resolving customer complaints.
- Redeem vouchers, certificates, and will call orders for entrance into the theme park
- Cash handling with ticket and gift card sales
- Knowledge of multiple computer systems including DISCO, ATS, SNAPP, Guest Service Suite, and My Disney Experience app.
Walt Disney World ResortLake Buena Vista, Florida
Merchandise
09.2003 - 12.2024
Job overview
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
- Organized store merchandise racks by size, style, and color.
Education
Seneca High SchoolErie, PA
High School Diploma
06-1994
Skills
- Strong organizational skills
- Exceptional communication
- Sales and Marketing
- Team building
- Data Entry
- Self Motivation
- Accurate Documentation
- Company guidelines and procedures
- Attention to Detail
- Multitasking
- Time Management
- Problem-solving abilities
- Reliability
- Decision-Making
- Cash Handling
- Relationship Building
Self Publisher
Authored four books: His Overflowing Presence (devotional), Generations of Inspirations (poems), The Father's Heart; God Speaks To His Church (devotional) and Healed of Leukemia (autobiography)
Timeline
Vacation Planner
Walt Disney World Resort
12.2005 - Current
Merchandise
Walt Disney World Resort
09.2003 - 12.2024
Seneca High School
High School Diploma
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