Cindy Bell
WARREN
Summary
Authorization Specialist. Skilled in processing requests, ensuring compliance, and improving efficiency while focusing on contributing to the organization's success and a positive patient experience. I have 25 years experience with insurance and medical terminology and a dedication to accuracy and time management.
Dedicated and detail-oriented Medical Office Manager with nineteen years of experience successfully managing office operations to achieve optimal efficiency. Proficient in maintaining patient information using electronic medical records, ensuring compliance with healthcare regulations. I have twenty five years of experience managing front-office operations in busy medical practices. Skilled in insurance verification and patient communication, committed to providing excellent customer service and supporting a seamless patient journey. Twenty five years experience in insurance authorization, knowledge of medical terminology and coding, proficiency with EMR Systems, and strong communication and organizational skills.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist/Authorization Specialist
International Medical Clinic
Bloomfield Hills
11.2023 - 10.2025
- Greeting patients, answering and directing 40 plus calls daily while scheduling appointments and managing emails.
- Proficient in the EMR systems; Epic, Tebra and Practice Fusion.
- I was responsible for obtaining and processing authorizations for services by reviewing patient information, submitting authorization requests, contacting insurance companies, resolving issues with denials and coordinating with healthcare providers.
Office Manager
Chandrakant Desai MD
Southfield
09.2004 - 10.2023
- Manage daily office operations, ensuring efficiency and effectiveness in all administrative tasks.
- This includes overseeing office supplies, equipment maintenance, and facility management to create a productive work environment.
- I also greet patients, schedule appointments, manage patient records, handle billing and insurance, authorizations for testing and medications and performing administrative tasks like answering phones and working knowledge of EMR systems; Practice Fusion, Tebra and Epic.
Education
GED - Radiology tech
Macomb Community College
Warren, Michigan 10.2024 - 04.2026
Skills
- Effective organization skills
- Proficient in handling phone inquiries
- Effective time management
- Detail-oriented data management
- High-level customer service skills in a fast-paced medical facility with a high patient volume
- Proficient in medical terminology and general office procedures including HIPAA regulations
Timeline
GED - Radiology tech
Macomb Community College
10.2024 - 04.2026
Receptionist/Authorization Specialist
International Medical Clinic
11.2023 - 10.2025
Office Manager
Chandrakant Desai MD
09.2004 - 10.2023