Cindy Bello
Minneapolis,MN
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
3
3
years of professional experience
Work History
Cashier, Customer Service Lead
Burlinton Coat Factory
Minneapolis, Minnesota
08.2023 - Current
- Led customer service team to resolve complex inquiries and issues, enhancing customer satisfaction.
- Directed customer service staff activities, including training and coaching, to improve team performance.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Engaged employees in discussions about performance challenges, fostering a collaborative environment for solutions.
Education
Bachelor of Arts - Sociology
Augsburg University
Minneapolis 05-2028
High School Diploma -
Hiawatha Collegiate High School
Minneapolis 06-2024
Skills
- Cash handling and management
- Customer service
- Problem resolution
- Project management
- Team leadership
- Time management
- Data analysis
- Effective communication
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Cashier, Customer Service Lead
Burlinton Coat Factory
08.2023 - Current
Bachelor of Arts - Sociology
Augsburg University
High School Diploma -
Hiawatha Collegiate High School