Cindy Cantillo
Port Leyden
Summary
Dynamic professional with extensive experience at Robinson Terrace, excelling in organization and customer relations. Proven ability to enhance resident engagement through innovative activities and maintain a welcoming reception area. Skilled in appointment scheduling and multi-line telephone operation, delivering exceptional service and support to clients and colleagues alike.
Overview
3
3
years of professional experience
Work History
Receptionist
Robinson Terrace
09.2021 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Activities Assistant
Robinson Terrace
09.2021 - 03.2025
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Education
Dipolma - Office Administration
Stone Academy
Hamden, CT06.2003
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- Office administration
- Mail handling
- Multi-line telephone operation
- Clerical support
Timeline
Receptionist
Robinson Terrace
09.2021 - 03.2025
Activities Assistant
Robinson Terrace
09.2021 - 03.2025
Dipolma - Office Administration
Stone Academy
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