Cindy Cashmer

• Troubleshoot issues with merchandise skus, descriptions
• Authorized for CAP: pack singles, pick, count, problem solve
• Authorized for Pack: Mix, smartpac, slam, line straightener, tote run, tote wrap, waterspider
• Defined problems to make decisions and moved forward to support quick resolution.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
• Worked in point of service, redemption; stocking storage, cranes, displays; processing inventory.

November 2006-2010: Customer Service Rep., Shift Leader, Assistant Store Manager

2010-2019 Store Manager

• Maintain store and property image.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed inventory control, cash control, pricing accuracy, proper accounting,and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store and a safe environment for customers and employees.