Cindy Constanza
Hume,VA
Summary
Driven Assistant Manager with a proven track record at Hollister.Co, adept in staff training and development, and enhancing business growth. Excelled in fostering teamwork and collaboration, achieving significant improvements in performance and customer satisfaction. Skilled in money handling and problem resolution, effectively mentored employees for professional growth, contributing to a positive and results-driven work environment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Hollister.Co
Houston, TX
08.2021 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Monitored security to protect employees, customers and property.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored team members to enhance professional development and accountability in workplace.
Education
High School Diploma -
Humble High School
Humble, TX05.2023
Skills
- Money Handling
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Teamwork and Collaboration
- Computer Skills
- Problem Resolution
- Goal Setting
- Work Planning and Prioritization
- Business Development
Timeline
Assistant Manager
Hollister.Co
08.2021 - 07.2024
High School Diploma -
Humble High School