Cindy Crouse
Hiddenite,NC
Overview
3
3
years of professional experience
Work History
Deli Clerk
Ingles Supermarket
Statesville, NC
01.2021 - Current
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Replenished serving stations with fresh food and cleaned up spills.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
Teays Valley High School
Ashville, OHSkills
- Inventory Management
- First Aid Knowledge
- Stress Management
- Package Handling
- Attention to Detail
- Customer Service
- Teamwork Abilities
- Problem Solving
- Decision Making
- Payment Collection
- Product Promotion
- Problem-Solving
- Positive Attitude
Timeline
Deli Clerk
Ingles Supermarket
01.2021 - Current
Teays Valley High School