CIndy Cruz
North Port,FL
Summary
Hard-working employee with hands-on approach and kind energy to meet task based needs. Quick-paced and team-oriented. Clear and tactful work ethic. Focused comprehension to accomplish projects while ensuring the happiness of clients/ customers first.
Overview
11
11
years of professional experience
Work History
Bank Teller
Wells Fargo
Venice, FL
08.2024 - Current
- Balanced teller drawers regularly throughout the day according to established procedures.
- Assisted customers with basic technical issues related to digital banking platforms.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
Assistant and Painter
RT Home Remodeling
North Port, FL
03.2021 - Current
- Removed fixtures such as door knobs, light switch covers, window sashes and hardware prior to painting.
- Inspected areas for needed repairs before applying primer or final coat of paint.
- Protected floors and furniture from paint spills using drop cloths.
- Received work orders from supervisors to determine scope of work, materials needed and other job requirements.
- Vacuumed up dust after sanding surfaces prior to painting them.
- Prepared surfaces for painting by filling cracks, holes and other imperfections with caulk or putty.
- Assisted in site preparation and cleanup, ensuring haul away of demolition debris.
- Troubleshot problems encountered during construction process quickly.
- Assisted in the development of cost estimates for projects.
- Assisted with the installation of windows and other carpentry materials.
Bank Teller
Charlotte State Bank & Trust
Port Charlotte , FL
10.2019 - 02.2021
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided assistance to other tellers during peak business hours as needed.
- Maintained accurate records of all financial transactions.
- Assisted customers with basic technical issues related to digital banking platforms.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Developed strong relationships with customers to ensure repeat business.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Bank Teller
Wells Fargo
Lehigh Acres, FL
02.2019 - 10.2019
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Bank Teller
Charlotte State Bank & Trust
Port Charlotte, FL
01.2017 - 12.2018
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Entered transactions into computer and issued customer receipts.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
House Keeper
Sunshine Cleaning Services
North Port, FL
01.2014 - 12.2016
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Scrubbed kitchen appliances, countertops and fixtures.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Laundered sheets and removed stains to restore linens to pristine condition.
Education
High School Diploma -
Pearblossom Private School
Online09-2016
Skills
- Bilingual
- Cash counting
- Customer relationship development
- Quality Assurance
- Team Collaboration
- Organized
- Attention to Detail
Languages
Spanish
English
Timeline
Bank Teller
Wells Fargo
08.2024 - Current
Assistant and Painter
RT Home Remodeling
03.2021 - Current
Bank Teller
Charlotte State Bank & Trust
10.2019 - 02.2021
Bank Teller
Wells Fargo
02.2019 - 10.2019
Bank Teller
Charlotte State Bank & Trust
01.2017 - 12.2018
House Keeper
Sunshine Cleaning Services
01.2014 - 12.2016
High School Diploma -
Pearblossom Private School