Service-oriented Sales Manager with more than 30 years of experience developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Hi, I’m
Cindy Eckels
Tucson,AZ
Summary
Overview
38
years of professional experience
1
Certificate
Work History
American Airlines
Senior Sales Manager
05.1991 - 07.2022
Job overview
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Forecasted sales and set successful policies to achieve sales objectives and related metrics within timeframe.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Managed and motivated sales team to increase revenue
- Handled customer relations issues, enabling quick resolution and client satisfaction.
McCullough Corporation
Administrative Assistant
01.1985 - 02.1991
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Education
Pima Community CollegeTucson, AZ
Associate of Arts from Business Administration
05.2006
University Overview
Santa Rita High SchoolTucson, AZ
High School Diploma
06.1982
University Overview
Skills
- Team Recruiting and Onboarding
- Bid Request Management
- Sales Records Management
- Shipping and Receiving Oversight
- Customer Complaint Resolution
- Salesforce Software
- Problem Resolution
- Supervision and leadership
- Troubleshooting
- Business growth and retention
- Sales Coaching
- [Type] sales techniques
- Performance tracking and evaluations
Certification
- CSP - Certified Sales Professional
Timeline
Senior Sales Manager
American Airlines
05.1991 - 07.2022
Administrative Assistant
McCullough Corporation
01.1985 - 02.1991
Pima Community College
Associate of Arts from Business Administration
Santa Rita High School
High School Diploma
hobbies
hobbies
- Writing
- Gardening
- Yoga
- Travel
hobbies
hobbies
- Writing
- Gardening
- Yoga
- Travel
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