Cindy Flores
Garland
Summary
Friendly and efficient member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding customer standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
6
6
years of professional experience
Work History
CLAIMS ASSOCIATE
State Farm
Richardson
09.2023 - 12.2025
- Reviewed and processed claims for accuracy and compliance with company policies.
- Communicated with clients to gather necessary documentation for claim processing.
- Coordinated with adjusters to ensure timely resolution of complex claims issues.
- Documented claim decisions thoroughly to support audit and review processes.
ASSISTANT MANAGER
First Cash Pawn
Garland
12.2021 - 04.2023
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Analyzed business performance data and forecasted business results for upper management.
ASSISTANT MANAGER
Little Caesars Pizza
Garland
11.2019 - 12.2021
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Education
High School Diploma -
South Garland High School
Garland, TXSkills
- Sales Monitoring
- Communication
- Friendly
Languages
- Spanish
- English
Timeline
CLAIMS ASSOCIATE
State Farm
09.2023 - 12.2025
ASSISTANT MANAGER
First Cash Pawn
12.2021 - 04.2023
ASSISTANT MANAGER
Little Caesars Pizza
11.2019 - 12.2021
High School Diploma -
South Garland High School