Cindy Freshney
Chesterfield,MI
Summary
Detail-oriented accounting and customer service professional with a focus on financial operations and client satisfaction. Expertise in payroll management, expense tracking, and optimizing e-commerce processes to enhance efficiency. Proven ability to maintain accurate financial reporting and foster strong customer relationships.
Overview
24
24
years of professional experience
Work History
Accounting Manager
Building Performance Solutions
Warren, MI
05.2025 - Current
- Oversaw budget preparation and expense tracking processes.
- Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.
- Ensured timely payment of invoices from vendors or suppliers according to contractual agreements.
- Maintained accurate records of payroll information including wages, deductions, bonuses.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reconciled bank accounts on a regular basis.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Prepared monthly financial statements and reports.
Accounting Assistant
Microlon Products
Sterling Heights, USA
01.2012 - 05.2026
- Ensured timely bill payments by managing accounts payable, reviewing invoices, and processing transactions.
- Reviewed and processed vendor invoices for payment to ensure timely accounts payable management.
- Reconciled bank statements and resolved discrepancies promptly.
- Facilitated financial audits by maintaining organized records and providing essential documentation, ensuring compliance and accuracy.
- Supported payroll preparation by gathering employee data and verifying hours worked for accurate processing.
Customer Service
Microlon Products
Sterling Heights, USA
01.2003 - 05.2026
- Managed business customer service, responding to requests and concerns promptly.
- Provided exceptional customer service for all guests and escalated concerns where needed.
- Documented customer interactions and inquiries in service database for improved traceability and follow-up.
- Cultivated strong relationships with business partners to ensure effective service delivery.
- Oversaw e-commerce operations, optimizing website management, product listings, and enhancing customer experience.
- Enhanced productivity by leveraging Microsoft Office applications.
Education
Associate of Applied Science - Business Management
Macomb Community College
Warren, MISkills
- Payroll Processing
- Invoice management
- Order management
- Excel
- Microsoft Office
- Word
- Outlook
- PowerPoint
- Client Relations
- Accounts reconciliation
- Accounts receivable management
- Bank reconciliation
- Accounts payable management
Timeline
Accounting Manager
Building Performance Solutions
05.2025 - Current
Accounting Assistant
Microlon Products
01.2012 - 05.2026
Customer Service
Microlon Products
01.2003 - 05.2026
Associate of Applied Science - Business Management
Macomb Community College