Cindy Giraldo
Matchbox
Plantation,Florida
18
years of professional experience
Dedicated Server -Bartender with strong multitasking abilities, committed to delivering exceptional customer service and responsible alcohol service. Proven track record in training new team members and managing high-volume customer interactions.
Work History
Bartender- Server
3 Years 1 Month- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Led and trained new bar team members to enhance service quality.
- Created seasonal cocktail specials to attract new customers and drive sales.
- Managed inventory levels and conducted regular stock checks to minimize waste and ensure bar supply availability.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Restaurant Busser -Server -Bartender -Manager.
15 Years 7 Months- Certified trainer for new team members on customer service standards and restaurant protocols.
- Monitored dining area to anticipate guest needs and deliver exceptional customer service.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Assisted servers with food delivery during peak times.
- Developed and implemented strategies that enhanced workflow between front-of-house and back-of-house operations.
- Committed to creating positive dining experiences for guests through attentive service and a friendly demeanor.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Cleanliness and hygiene
Responsible alcohol service
Handling difficult customers
Languages
English
Professional Working
Spanish
Full Professional
Portuguese
Limited Working
Timeline
Bartender- Server
Matchbox
05.2023 - 06.2026Read More
Restaurant Busser -Server -Bartender -Manager.
California Pizza Kitchen
04.2008 - 11.2023Read More
Centro Educativo Autonomo
High School Diploma
Read More