Cindy Glennon

Leander,TX

Summary

Professional with 35 years of experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

years of professional experience

Certification

Work History

Flight Attendant

American Airlines

05.1990 - Current

Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
Resolved passenger conflicts and medical emergencies during flights.

Education

High School Diploma -

Coral Gables High School

Coral Gables, FL

05-2025

Skills

Customer engagement
Dedicated work ethic

Detail-oriented approach
Emergency first aid skills