Summary
Overview
Work History
Education
Skills
Technology Summary
Certification
Writing, painting, making body butter and operating my small business
Timeline
GeneralManager

Cindy Hampton

Rock Hill,SC

Summary

Dedicated overnight shift supervisor. Ensured operations ran smoothly and efficiently during the night. Strong leadership, team building and multitasking skills. Investigating client problems and searching for oversights into issues that caused production delays. Adept at scheduling and customer relations, I have over four years of experience performing various roles in a hectic environment. Effective in induction, training, motivation, and coordination of cross-functional teams. Punctual, reliable, friendly, adaptable, patient, and influential within high-pressure environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Night Shift Supervisor

Velocitor Solutions
09.2019 - 12.2023
  • Managed communication between associates and management, addressing key issues and needs.
  • I observed each team member to carry out duties and provided constructive criticism.
  • I maintained stock of products and ordered new products when stock was running low.
  • I assisted customers with complaints, questions and concerns.
  • Trained staff members to perform inventory management, customer service and maintenance.
  • Troubleshot equipment to reduce service calls and downtime.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Cultivated professional working relationships with peers and supervisors.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.

Cedar Bayou Nursing And Rehabilitation
07.2008 - 02.2015

Staffing and scheduling.

Ordering facility supplies

Maintaining Electronic Medication Administration Records (EMARs)

  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored and coordinated workflows to optimize resources.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in a team setting, providing support and guidance
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Excellent communication skills, both verbal and written
  • Passionate about learning and committed to continual improvement
  • Paid attention to detail while completing assignments

Education

Information Technology Systems Administrator Program -

MyComputerCareer
11.2019

Associate of Arts - Foods, Nutrition, And Wellness Studies

Lee College
Baytown, TX
01.2017

Skills

    • Install and configure computer hardware, software, systems, networks, printers and scanners
    • Ability to stick to deadlines, prioritize and display problem-solving skills
    • Virus and malware mitigation, cleaning infested computers and implementation of Encryptions
      • Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud Applications
      • Implement wireless networks, and various topologies

Technology Summary

Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network , Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System and Intrusion Detection System, Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors, Microsoft Firewalls, Identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing

Certification

Server plus, MTA Security,

MTA server, MTA Mobile, Linux (basic)


Writing, painting, making body butter and operating my small business

I am a buding CEO building my business from the ground up.  I love scents and the way shea butter makes the skin feel. So I decided on  building  a  product line of skin and hair care products based off my interests, past experiences and passions.

I am also writing a book loosely based off my life.

Painting is more therapeutic for me than anything else. Life has thrown me a lot of curve balls. I have missed some and made I've some homeruns. You keep doing life until you get it right. 


Timeline

Night Shift Supervisor

Velocitor Solutions
09.2019 - 12.2023

Cedar Bayou Nursing And Rehabilitation
07.2008 - 02.2015

Information Technology Systems Administrator Program -

MyComputerCareer

Associate of Arts - Foods, Nutrition, And Wellness Studies

Lee College
Cindy Hampton