Cindy Henderson-Simmons
ASTON CARTER
Baltimore,USA
8
years of professional experience
Detail-oriented administrative professional with over 7 years of experience in office administration and facilities coordination. Specializes in managing high-volume communications, office operations, and confidential records. Demonstrated ability in applicant tracking systems, interview coordination, and vendor management, ensuring efficient processes in fast-paced environments.
Work History
Receptionist
5 Years 1 Month- Manage a multi-line telephone system, answer high-volume calls, determine callers' needs, and route calls to the appropriate employees or departments.
- Greet and assist employees, visitors, vendors, contractors, and other guests while providing professional and courteous customer service.
- Retrieved and distributed voicemails to ensure timely communication among staff and departments.
- Coordinate daily mailroom operations, including sorting and distributing interoffice mail and conducting scheduled mail runs.
- Prepare and process outgoing USPS, UPS, and FedEx shipments using postage equipment and established company procedures.
- Monitored facility operations to identify and address issues with doors, furniture, fixtures, utilities, and building conditions.
- Respond to employee facility requests, including temperature adjustments, parking concerns, furniture repairs, and other workplace needs.
- Schedule and coordinate maintenance, repairs, equipment installations, and servicing with internal teams and external contractors.
- Managed relationships and coordinated services with outside vendors and contractors to maintain facility standards and support operations.
- Collaborate with upper management, building management, and property owners to address facility requirements and resolve operational issues.
- Manage calendars and coordinate conference room scheduling for meetings, interviews, and business activities.
- Monitor office supply inventory and place orders to maintain adequate supplies and materials.
- Coordinate visitor and vendor access while maintaining a professional and organized reception area.
- Provided administrative support to employees and management to ensure efficient daily office operations.
Front Office Coordinator
1 Year 5 Months- Served as the primary front-office contact for applicants, employees, clients, and visitors, providing professional customer service and support.
- Managed high-volume incoming calls, determined caller needs, answered questions, resolved issues, and routed calls appropriately.
- Handled employment-related calls, including call-outs, job orders, employment verifications, and applicant inquiries.
- Documented inquiry calls accurately in the company's automated system.
- Reviewed online applications daily and entered applicant information into the applicant tracking system.
- Screened applicants and evaluated qualifications against open job orders and client requirements.
- Managed applicant flow and coordinated interviews with Staffing Consultants and clients.
- Conducted candidate interviews and assisted in determining appropriate assignments based on skills, qualifications, and availability.
- Administered skills evaluations and ensured applicants completed required assessments.
- Supported recruiting initiatives, job fairs, and recruiting events.
- Sourced candidates through company website and social media platforms.
- Marketed qualified candidates to prospective employers and prepared candidate profiles for available positions.
- Served as an initial point of contact for new job orders, gathered required information, and prepared documentation for management review.
- Coordinated client interviews, candidate assignments, and staffing placements.
- Conducted employment verification and background calls for associates prior to assignment.
- Administered pre-employment drug screenings and ensured required documentation was completed.
- Supported employee onboarding and training processes and verified appropriate identification and employment documentation.
- Maintained I-9, E-Verify, New Hire Registry, Social Security Verification, employee, and applicant records.
- Maintained confidential employee and applicant files in accordance with company procedures.
- Collected and reviewed temporary employees' timesheets and assisted with payroll processing.
- Distributed paychecks and paystubs to temporary employees.
- Prepared resumes for temporary employees and assisted associates with professional presentation.
- Made Most Placeable Candidate (MPC) calls to verify employee attendance and work performance.
- Scheduled sales meetings and coordinated administrative support for Sales Representatives.
- Prepared correspondence, mailings, and mailing lists as needed.
- Maintained office supplies, forms, files, and an organized professional office environment.
- Provided general administrative support to the office team and assisted with daily staffing operations.
- Built and maintained a strong candidate pool across Office Services, Light Industrial, and Professional staffing divisions to support rapid fulfillment of client job orders.
Skills
Office & Productivity: Microsoft Word
Excel
Outlook
Phone systems
Calendar MaCalendar managemente Room scheduling
Recruiting & HR Support: Candidate screening
Talent sourcing
IntInterview schedulingecruiting
Onboarding
EmploEmployee documentation
E-Verify
Onboarding registryEmployment checksion
BacBackground screeningompliance Coordination
Administrative Operations: Data Entry
Document handling
CoConfidential documentationExpense ManagemenAttendance TrackingiMail operationsions
Shipping operations
IInventory control VendVendor managementciliFacilities management
Customer service
Written communication
Time management
Detail orientation
Facility management
Timeline
Receptionist
ASTON CARTER
07.2021 - CurrentRead More
Front Office Coordinator
EXPRESS EMPLOYMENT PROFESSIONALS
10.2018 - 03.2020Read More