Cindy Hernandez
Rancho Cucamonga,CA
Summary
Known for clear communication and efficient task completion. Specialize in interpersonal communication and event management. Excel in problem-solving, adaptability, and leadership. Committed to providing engaging and informative experiences for new members of organizations or institutions.
Overview
2
2
years of professional experience
Work History
Sales Associate
DKNY
11.2022 - 06.2023
- Greeted customers and provided exceptional customer service
- Maintained up-to-date knowledge of store merchandise and policies
- Developed trusting relationships with customers by making personal connections
Orientation Leader
University of La Verne
05.2023 - 08.2023
- Provided information about student services, academic programs, campus resources and other topics related to student life
- Served as a resource for new students seeking assistance in navigating university systems or services
- Developed relationships with current students to ensure they were informed of upcoming events and activities on campus
Sales Associate
Bath & Body Works
09.2023 - Current
- Upsold additional items based on customer interests and needs
- Handled customer complaints in a professional manner
- Assisted teammates with sales-processing tasks to meet daily sales goals
Orientation Coordinator
University of La Verne
11.2023 - 08.2024
- Organized events such as team building activities or company outings to foster a sense of community among new employees
- Coordinated training sessions for new hires to ensure they understand expectations
- Collaborated with staff members in organizing large-scale orientations for first-year students
Front Desk Assistant
University of La Verne
09.2024 - Current
- Greeted staff and students upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Multitasked on different projects to complete before the end of shifts.
Education
High School Diploma -
Chaffey High School
Ontario, CA05.2022
Skills
- Student Assistance
- Activity Planning
- Employer Relations
- Relationship Building
- Teamwork and Collaboration
- Problem-solving abilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Assistant
University of La Verne
09.2024 - Current
Orientation Coordinator
University of La Verne
11.2023 - 08.2024
Sales Associate
Bath & Body Works
09.2023 - Current
Orientation Leader
University of La Verne
05.2023 - 08.2023
Sales Associate
DKNY
11.2022 - 06.2023
High School Diploma -
Chaffey High School
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